Brand Certified
McDonald's
3.4(958 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5011, Rue Sherbrooke Ouest, WESTMOUNT, QC
H3Z 1H5, Canada
Certified by McDonald's • Mar 01, 2026
(514) 487-1981
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
958 reviews
5 stars
281
4 stars
216
3 stars
202
2 stars
94
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long waiting times for orders, with some noting that service felt outdated and inefficient.
Food Quality
There were numerous complaints about the quality of food, including issues with freshness, incorrect orders, and unsatisfactory preparation.
Cleanliness
Many reviews highlighted poor cleanliness standards in the restaurant, including dirty dining areas and washrooms.
Staff Attitude
While some customers praised friendly staff, others reported unprofessional behavior and impatience from employees.
Operational Issues
Several customers noted problems with the restaurant's hours of operation, including claims of not being open 24 hours as advertised.
- DDDean DyckowFeb 21, 20263.0Mcdonald's Slower than normal service But kind personnel
- ADAngel Funes davalosFeb 19, 20261.0There was a hair in my food
- FCFelipe CorderoFeb 6, 20261.0For sure you can do it better. Using the right lettuce (the one in you have in the menu image). And preparing the right burger. Where's the cheese? Nowhere. And at least preparing it with more love.
- NDNoel “Jr.” DomingoFeb 4, 20265.0The signs are confusing but besides that so far so good
- JPJ PourJan 26, 20262.0I usually order the egg sandwich with an English muffin from the breakfast menu because it’s an easy way to judge the quality and speed of service. Unfortunately, at this location, it only highlights how poorly everything is run. The waiting time is extremely long, even for simple orders, and the service feels completely outdated—like nothing has changed or improved since 2014. This place seriously feels stuck in the past ⏳😑. The egg sandwich quality was disappointing: poorly assembled, inconsistent, and clearly rushed. • Egg sandwich: ⭐️⭐️ (2/10) — overcooked, dry, and lacking freshness • Americano coffee: ⭐️⭐️ (2/10) — weak taste, and the water flavor was off, which suggests the machine hasn’t been properly cleaned in a long time ☕🚫 Washroom cleanliness was also below expectations: • Washrooms: ⭐️⭐️⭐️ (3/10) — not clean enough and poorly maintained 🧼❌ There is no parking available at this store, which makes stopping here even more inconvenient 🚫🚗—especially considering how long you end up waiting inside. To be honest, this is easily one of the worst McDonald’s locations in Montréal. It feels like a training ground for brand-new, inexperienced workers, and it really shows. The staff are clearly not professional yet, and the lack of proper supervision or management is obvious. Final verdict: • ⏱️ Waiting time: ⭐️ (1/10) • 🍳 Food quality: ⭐️⭐ (2/10) • ☕ Coffee quality: ⭐️⭐ (2/10) • 🧼 Cleanliness: ⭐️⭐⭐ (3/10) • 🚗 Parking: ❌ Not available ⭐ Overall experience: 1.5 / 10 I won’t be coming back to this location unless there are major changes in management, training, and overall standards.
Frequently Asked Questions About McDonald's
What are McDonald's Westmount's regular opening hours?
McDonald's Westmount is open from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to 11:59 PM on Friday and Saturday, and 12:00 AM to 11:00 PM on Sunday.
Does McDonald's Westmount offer drive-through service?
No, McDonald's Westmount does not have drive-through service available.
What meal options are served at McDonald's Westmount?
McDonald's Westmount serves breakfast, lunch, and dinner meals.
Can I order delivery or in-store pickup from McDonald's Westmount?
Yes, McDonald's Westmount offers both in-store pickup and delivery services.
Is McDonald's Westmount family-friendly and do they have a children's menu?
Yes, McDonald's Westmount welcomes families and offers a children's menu.
What payment methods are accepted at McDonald's Westmount?
McDonald's Westmount accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at McDonald's Westmount?
The dress code at McDonald's Westmount is casual.
Are there any cafes near McDonald's Westmount where I can enjoy a coffee?
Yes, there are multiple cafes nearby including several Second Cup locations and Starbucks coffee shops where you can enjoy coffee before or after your visit to McDonald's Westmount.
What health services are available near McDonald's Westmount?
Near McDonald's Westmount, you can find various health facilities including Westmount Medical, dental clinics like Tse Quinbert and Clinique Dentaire R.O., as well as other specialized medical providers.
Can I visit recreational or community venues near McDonald's Westmount?
Yes, nearby you can visit Skateboards For Hope, a community skate park, and Academie de Ballet Sona, a sports and recreation venue, which are great for leisure activities before or after dining at McDonald's Westmount.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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