Harvey's

Reviews

• SS

  Siva Saravanan

  2 days ago
  1.0
  Paid for food I never received. Treated with disrespect in front of my child. I placed an Uber Eats pickup order at this Harvey's location during an active "Buy One, Get One Free" promotion clearly displayed in the app. The promotion was applied at checkout, confirmed on my order, and visible on my screen when I arrived. I have the screenshots. When I came in to collect the order with my child, the staff refused to honor the promotion that was running on Uber Eats and that I had already paid for. I showed them the order directly from the app. They did not look. They did not try to verify. They did not offer to call a manager or contact Uber. Instead, the interaction quickly turned dismissive and disrespectful, while my child stood beside me watching the whole thing. I left with no food, $22.74 charged to my account, and a child who saw their parent treated this way for asking for what was already paid for. I want to be measured here, because I understand mistakes happen and systems get confused. This was not that. This was a refusal to take five minutes to verify a customer's order, followed by behavior that no paying customer, especially one standing there with a child, should ever have to absorb. I have also noticed an ongoing pattern at this location where Uber Eats pickup customers are treated as if they are delivery drivers and asked to produce a delivery bag before food is released. Pickup is a standard Uber Eats option. Customers using it are not drivers and are not required to carry anything. Staff should be trained to recognize the difference. I have opened a formal dispute with my bank for the amount charged, and I have escalated the matter with Uber Eats support, where I have so far only received scripted replies. I am sharing this review not out of anger, but because money taken from a customer who walked away with nothing is not a small thing. Someone collected a paycheck today off an order that was never handed over. That is the part that does not sit right, and that is the part that other customers deserve to know about before choosing this location. To the owner and employee, I will consider I fed homeless people for the $22.74 Karma speaks!
• NM

  Nova Martin

  Apr 30, 2026
  5.0
  Nous remercions chaleureusement Norhane pour son excellent service, son accueil chaleureux et sa gentillesse avec nous. Son professionnalisme et son attention aux détails ont été grandement appréciés, et nous lui souhaitons beaucoup de succès et de réussite.
• M

  Ƴƒ Mo

  Apr 28, 2026
  5.0
  Noor nous a donné un service excellent, toujours avec le sourire et la convivialité. Merci beaucoup !
• LM

  Latifa Mlaiki

  Apr 24, 2026
  5.0
  Je remercie harveys et aussi un grand remerciment pour le service a la caisse la caissière elle est adorable
• RK

  Rabab Kilani

  Apr 22, 2026
  5.0
  Un immense merci à Nourhene pour son excellent service ! Elle a été incroyablement accueillante, souriante et attentionnée du début à la fin. Le service était rapide, professionnel et chaleureux, ce qui a rendu notre visite encore plus agréable. Nourhene est clairement un atout précieux pour Harvey’s. Bravo et merci pour ce service exceptionnel ⭐⭐⭐⭐⭐

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