Lustres et miroirs d’époque côtoient les portraits de nos ancêtres dans le décor unique et chaleureux de chacun des établissements. Difficile de ne pas se sentir comme chez soi, surtout que le personnel sait recevoir! Aimables et attentifs, tous les employés, qu’ils soient en salle, derrière le bar ou en cuisine, partagent les valeurs éco responsables et rassembleuses des propriétaires. Leur vision? Démocratiser le gros luxe grâce à son menu réconfortant et abordable qui fait la part belle aux plats végétariens sans pour autant négliger les carnivores. Parce que tout le monde devrait pouvoir s’offrir L’Gros Luxe!
Location
L'Gros Luxe Victoriaville
150 Boulevard des Bois Francs Sud, Victoriaville, QC
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.