Customers reported inconsistent food quality, with many dishes being undercooked, overly salty, or lacking flavor.
Service Issues
Several reviews highlighted poor customer service, including unprofessional staff behavior and frequent order mistakes.
Portion Sizes
Many customers noted that portion sizes have decreased while prices have increased, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and enjoyable meals.
JJ
Jay
3 days ago
1.0
New chef is not good …went today had general Thai ….not good at all …overcooked …too much with sauce …Not good at all
FT
fulong Taing
Dec 11, 2025
5.0
I ordered a pad Thai and it’s really good.
FT
Fulong Taing
Dec 11, 2025
5.0
The food was made to order and the ingredients are fresh. The staffs were friendly.
OD
Othman Dinar
Oct 29, 2025
1.0
I had a disappointing experience at this Thai Express. The woman working at the counter was very impolite and unprofessional. She spoke in a rude tone and didn’t seem to care about customers. I really like Thai Express food, but this kind of attitude makes the experience unpleasant. I hope management can address this and improve customer service.
BG
B Gz
Oct 1, 2025
1.0
Mauvaise service
, j'ai commandé pour manger a ma maison et ils sont oublié de mettre la viende sur les plats que j'ai commandé. Et le roulo aussi.