Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Many reviews highlighted slow service, with long wait times for food and orders often taking much longer than expected.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the dining area.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Overall Experience
The overall sentiment was largely negative, with many customers expressing disappointment and frustration with their experiences.
LF
Lauren F
2 days ago
1.0
This is hard to write because it’s clear the staff was extremely overwhelmed and working hard. The service, systems, crowd handling and food were unacceptable to the point where something needs to change — likely from the internal / managerial end as the workers were 👏working👏.
This was midday Saturday close to 2pm. The drive through lane is small and was full up to the street. We opted to go inside (mistake, stay in drive thru lane, they seem to prioritize it). Inside were approximately 70 people waiting. Lines were unclear. We ordered through the self-serve machine. Our number popped up on the screen as in progress — there was a section for “about to be served” but it was always blank. Our number then disappeared about 15 minutes later. For the next 20+ minutes (our order took 35), it was unclear if it was coming or not. Lots of burgers were in a row for nearly 15-20 minutes at a time, made but not being served. People who ordered after us were being served first. It seemed random. The food eventually came after a few gentle “where is 1065” reminders from us. It was all cold, including the coffee. Something is not working — this team (which was heavily staffed) is not trained to handle groups anywhere near this large, and that is the fault of internal management for not training them efficiently and/or failing to predict this would happen around the time a bunch of coupons came in the mail. The problem was not production — burgers were made and piling up. It was which burgers went into what bags, drinks being made too early, and stalling / forgetting about things if French fries were missing. A better chain of command needs to run this ship, because it literally sunk and we all drowned ☠️
AC
Adlene Chiali
4 days ago
1.0
Les portes sont fermées, alors que c’est indiqué 24 h ouvert.
Le service au volant est ouvert, mais il est impossible de manger à l’intérieur ou d’accéder aux toilettes, surtout pour les personnes qui viennent de loin.
C’est vraiment décevant.
JA
Jade Aubin
Jan 3, 2026
1.0
Vraiment pire place j’ai réserver il a 1 mois la fête de ma fille j’arrive la a 11h30 puisque la fête étais à 12h, la salle devait être décorer il avait absolument rien de fait il n’étais même pas au courant, donc une salle même pas décorer on m’apporter la boîte de décoration même pas rie pour accrocher nulle part, c’était joyeux festin avec enfant plus surprise 14,99 par enfant il n’avait absolument rien du toutC tout ce qui étais afficher pour l’anniversaire il n’avait absolument rien honnêtement pire organisation mais merci à Julien pour ton service et nous avoir attendu chialer tout le long merci. Toit
KU
Kunduru Upender
Dec 19, 2025
4.0
This McDonald’s has really good parking with plenty of space, which makes visiting very convenient. The overall experience is decent, but the inside of the store could be cleaner and better maintained. With some improvement in cleanliness, this location could be much better.
YG
yunhao Gao
Dec 12, 2025
1.0
Been regularly visiting this place over the past, today was the most disappointing experience. Waited about 20 mins still didn’t receive our food so we went ask, cuz we saw the order no. on screen at first. our order was lost maybe? Kept waiting until about another 30mins later we finally received our order, telling me that fish burger need more time, just let us wait and wait, got crispy chicken as replacement, however, Still received fish burger but potato bite from the bundle missing. Missing patty from other burger, missing socks missing sauce, cold burgers for all, apple juice taste just like water. Waste almost an hour in nothing. So disappointed!
Can I use the drive-through service at McDonald's Verdun?
Yes, the drive-through service is available 24 hours every day at McDonald's Verdun.
What payment methods are accepted at McDonald's Verdun?
McDonald's Verdun accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Verdun serve breakfast, lunch, and dinner?
Yes, McDonald's Verdun serves breakfast, lunch, and dinner.
Is there a children’s menu or family-friendly environment at McDonald's Verdun?
Yes, McDonald's Verdun has a children's menu and welcomes families and children.
What is the address and contact information for McDonald's Verdun?
The address is 4300, Boul. La Salle, Verdun, QC, H4G 2A8, Canada. You can contact them at +1 514-767-7924 or via email at 5465@post.mcdonalds.ca.
Are there any notable places nearby McDonald's Verdun that I can visit?
Yes, you can visit Brises Du Fleuve À Verdun, a landmark and riverside accommodation, or take a walk along the Promenade du Bord de l'eau hiking trail.
Is there public transportation or community services near McDonald's Verdun?
Near McDonald's Verdun, you will find the Centre Local de Developpement Verdun, a community service and government association, as well as Caserne 66, the local fire department.
Are there child care or education facilities close to McDonald's Verdun?
Yes, Garderie Mon petit monde and Cpe Communautaire are nearby day care and preschool education centers.