Service Speed
Customers frequently reported extremely long wait times for service, often exceeding 20 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and errors in food preparation.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold or stale items and unsatisfactory preparation.
Staff Attitude
Feedback indicated a lack of professionalism and courtesy among staff, with reports of rude behavior and poor customer service.
Cleanliness
The cleanliness of the restaurant was criticized, with multiple mentions of unsanitary conditions and a messy dining area.