Numerous customers reported long wait times, incorrect orders, and poor service quality, particularly during late hours.
Food Quality
Many reviews highlighted issues with food temperature, portion sizes, and overall quality, with several customers expressing dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting a lack of professionalism and respect from employees.
Pricing Concerns
Several customers mentioned that prices have increased significantly, making it difficult for some to afford meals.
Inconsistent Experience
While some customers praised specific employees for good service, many others reported consistently negative experiences, suggesting a lack of overall management and training.
EM
Ernestina Muñoz
Nov 17, 2025
1.0
Service absolument déplorable. J'ai attendu plus d'une heure pour deux Mac Trio, que je n'ai jamais reçus, et le remboursement a été interminable. Je déconseille fortement cette succursale.
JJ
JMarc S83 (JmarcS83)
Nov 6, 2025
3.0
La cuisine a besoin d'un ajustement.
La gérante étais dépassé par les erreur du staff qui mélangent les commandes lors de ma visite. Bref pas de ca faute sans elle ça serait pire sûrement
bon service de ça part.
BL
bianka laramée
Nov 3, 2025
1.0
Parle à moitié français on ne comprend rien on leurs donne des coupons il les rentre à moitier dans l’ordi et font venir deux collègues différente, vraiment incompétents pire mcdo a vie il est clairement barré de ma liste a jamais!
FL
Falonne Longin
Oct 23, 2025
3.0
Pas la bonne commande. J'ai du rebrousser chemin pour retourner pour avoir la bonne commande. Perte de remps dans mon horaire
AL
Amelie Labrie
Oct 16, 2025
1.0
Il y a toujours des erreurs dans mes commandesc mêmesi c'est très simple. Si je paie des extra la pluspart du temps il n'y a pas mes extra mais je l'est paie. Le service est hyper long par moment même lorsqu'il y a 2-3 personnes vers 4h45 am.
What are the operating hours of McDonald's at 5531, Boul. Laurier in Terrebonne?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 at this location.
Is there a drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online from this McDonald's?
Yes, you can order food online at https://www4.mcdonalds.ca/mcdeliverycanada/
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
Are there other McDonald's locations nearby?
Yes, there are multiple McDonald's Canada restaurants nearby you can visit.
What other services or stores can I find near this McDonald's?
Nearby you will find services like Vert l'hypnose avec Mélissa Trottier (counseling), Esthétique MJ (beauty salon), Vidéotron (telecommunications), and Minotaure Nutrition (gym and nutrition).
Are there convenient places nearby for gas, shopping, or pet services?
Yes, nearby places include Harnois gas station and convenience store, EMKA Liquidation convenience and wholesale store, and Clinique Vétérinaire Passionimo La Plaine for pet services.