Customers frequently reported long wait times for their orders, often exceeding 30 minutes, even for pre-ordered items.
Food Quality
There were numerous complaints about the quality of food, including undercooked chicken, cold fries, and overall unsatisfactory meal preparation.
Staff Performance
While some customers praised individual staff members for their friendliness, many reviews highlighted issues with rude service and poor management.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
Customers expressed frustration with management's inability to handle busy periods effectively, leading to poor service and customer dissatisfaction.
PD
Paul D'Amours
1 day ago
5.0
Une poutine poulet popcorn sur une poutine poulet popcorn.
FL
Francois Lauzon
Nov 30, 2025
1.0
Toujours des plaintes au comptoir et le gérant parle pas français .. il la dit clairement, pas je ne parle pas français mais bien , '' je ne peux pas parler français '' i can't speak french '' alors souvent il me manque des items dans ma commandes ou bien le poulet est froid et sec et les frites aussi .. comprendre et parler mininum en français devrais être requis au Québec ..
ML
M L
Nov 19, 2025
1.0
Pire resto de fast-food de St-Eustache. Service hyper lent. Pas assez d’employés. Pleins d’erreurs dans les commandes.
À évitez!!!
EB
Emilie Bayle
Nov 15, 2025
2.0
A 7h30 pu de tendre filet de poulet, pu de salade de macaroni format large.
Les frites étais vraiment très froide.
Je suis vraiment déçu.
MD
MR D
Nov 7, 2025
4.0
The new owners are doing a really good job. Food was well cooked. Got it in about one minute. Everything was hot.
Go at lunch. Much better service