Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unresolved complaints.
Food Quality
Many customers reported issues with food quality, including cold or improperly prepared items, leading to dissatisfaction.
Speed of Service
Customers frequently mentioned slow service, particularly at the drive-thru, with long wait times being a common complaint.
Cleanliness
Several reviews pointed out cleanliness issues within the restaurant, including dirty bathrooms and unkempt dining areas.
Order Accuracy
A significant number of customers experienced errors in their orders, contributing to frustration and disappointment.