McDonald's

3.5
559 reviews
Ferme temporairement

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
100, Boul. Omer-Marcil, Saint-Jean-Sur-Richelieu, QC
J2W 2X2, Canada

Hours

Reviews

3.5
559 reviews
5 stars
189
4 stars
144
3 stars
98
2 stars
37
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some waiting over 30 minutes.

Food Quality

Many reviews mentioned issues with food quality, including cold items, stale fries, and poorly constructed burgers.

Customer Service

While some customers praised friendly staff, many others noted poor service, lack of organization, and mistakes in orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and overflowing trash bins.
  • LC
    L Cheriet
    Nov 30, 2025
    1.0
    Not customer oriented. It seems that the only goal of the business is to make money and not care about the experience customers get. There used to be newspapers available but now you have to give $3 in cash to get a newspaper and get the money back when you return it. Well, I don't carry cash with me anymore and I offered to pay using a debit card or leave my driver's license. I was told that nothing can be done and only cash is accepted. I was really annoyed as I planned to read the sunday newspaper while having lunch. I am wondering if the manager gave it really a thought before introducing this new rule. I was told that some people stole the newspaper and some had a fight about it. I don't understand why all the customers have to pay for somebody's else wrong doing. Besides, the newspapers are thrown away by the end of the day so no money lost really but a lot of unhappy customers. I think that the manager should reconsider this new rule or think about ways to accomodate customers with no cash unless he doesn't care about customers at all.
  • JF
    Jean Fournier
    Oct 24, 2025
    1.0
    J’ai commandé un trio mcmuffin et un joyeux festin crepes, Les patates sentent la vieille huile et gouttent vrm pas bon je vais avertir la gerante et on me Repond que l’huile a été filtrée je lui dit ouais mais faut pas juste la filtrer faut la changer aussi, elle me retorque que l’huile est changer tout les 9 jours… 9 jours really? Un mcdo sa roule En ta pis 9 jours cest ben trop long. Cest vraiment degueulasse. Mcdo du walmart a st-jean-sur-richelieu. J’ai eu droit a un remboursement pour les 2 patates mais quand même sa reste ultra degueu.
  • HM
    Hugo Maurice
    Sep 20, 2025
    2.0
    Je me suis fait dire par la commis qu'il.ne prenait pas les billets de 50$...ma commande était de 49$ et quelques. La première fois de ma vie que je me fais refusé un 50$. Vraiment étrange.
  • MB
    Manon Bonheur
    Jul 25, 2025
    5.0
    Très bien!
  • PS
    Patrice St-Germain
    Mar 18, 2017
    3.0
    Good when you want something fast and cheap

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's is open Monday to Friday from 8:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 5:00 PM.

Does this McDonald's have a drive-through service?

No, this McDonald's location does not offer a drive-through service.