McDonald's

3.3
2217 reviews
Service-au-volant stationnement McLivraisoná´ąá´°

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
200, 25E Avenue, Saint-Eustache, QC
J7P 4Y1, Canada

Hours

Reviews

3.3
2,217 reviews
5 stars
665
4 stars
511
3 stars
382
2 stars
187
1 star
472

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, many reported issues such as cold meals, missing items, and poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Competence

Many customers expressed frustration with the staff's lack of training and communication skills, leading to frequent mistakes.

Customer Experience

Overall, the dining experience was marred by slow service and frequent errors, leading to dissatisfaction among many patrons.
  • PR
    Patrick Robert
    4 days ago
    5.0
    Sur la coche
  • WK
    Wayne K
    Nov 8, 2025
    5.0
    Fast and spoke English and French 👍
  • JR
    Joseph Ray
    Nov 3, 2025
    5.0
    Always the best coffee
  • JM
    J MORTEL
    Oct 9, 2025
    5.0
    Mon père et moi venons manger à ce McDo deux fois par semaine et c'est maintenant une routine pour nous. Le service est rapide et la nourriture est toujours bien préparé. L'application au téléphone fonctionne très bien et les serveurs/serveuses répondes ont commandes rapidement. Le wrap au poulet est une merveilleuse option santé que mon père prend toujours. C'est aussi un des rares McDo à encore donner des remplissages de liqueur gratuit.
  • LG
    Leinia Garneau
    Sep 30, 2025
    1.0
    Je suis allée au McDo de St-Eustache et honnêtement l’expérience a été très décevante. Les employés passent plus de temps à parler entre eux qu’à travailler, parfois même à deux ou trois sur une tâche qui devrait se faire rapidement. Pire encore, ils se lancent des insultes et crient dans le restaurant devant les clients, ce qui est très irrespectueux et dérangeant. La nourriture était correcte, mais mon amie avait commandé un poulet croustillant deluxe et on lui a donné un poulet grillé à la place. Quand on a demandé de corriger, ils ont simplement enlevé le morceau de poulet pour en remettre un autre dans le même burger, au lieu de refaire la commande comme il faut. Franchement, ça ne donne pas envie de revenir. —————————————————————————— I went to the McDonald’s in St-Eustache and honestly the experience was very disappointing. The employees spend more time chatting with each other than actually working, sometimes two or even three people doing one task. Even worse, they were shouting and using insults in front of customers, which is extremely unprofessional. The food itself was fine, but my friend ordered a Crispy Chicken Deluxe and was given a Grilled Chicken instead. When we asked for it to be fixed, they simply removed the chicken and replaced it with the other one, instead of remaking the burger properly. This really doesn’t make me want to come back.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 200, 25E Avenue, Saint-Eustache?

The McDonald's location is open for dine-in from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Is McDonald's in Saint-Eustache open 24 hours for drive-through service?

Yes, the drive-through service is available 24/7 every day of the week at this McDonald's location.