Service Speed
Customers frequently reported extremely long wait times for their orders, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food quality.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling ignored.
Food Quality
There were complaints about food being served cold or not meeting expectations, with some customers expressing concerns about freshness.