Service Speed
Customers frequently reported long wait times for their orders, with some experiencing delays of over 30 minutes.
Food Quality
There were numerous complaints about the quality of food, including undercooked chicken, cold fries, and missing items from orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Customer Service
While some customers praised the friendliness of the staff, many others reported poor service, including misunderstandings and lack of professionalism.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their meals while others expressed disappointment and frustration with their experiences.