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Rock'N Deli, une franchise de restauration rapide fondée en 1992 à Montréal, Québec, est reconnue pour son engagement envers la qualité. Avec une recette traditionnelle de smoked meat perfectionnée depuis plus de 30 ans grâce à des mélanges uniques d'épices, Rock'N Deli propose un menu de sandwichs au smoked meat de style montréalais, de burgers et de poutines préparés avec les meilleurs ingrédients. Comptant plus de 10 emplacements à travers le Québec et l’Ontario, et avec des plans d’expansion en cours, la marque continue de croître rapidement tout en restant fidèle à son héritage.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.