Customers reported inconsistent service, with some praising friendly staff while others experienced rude or disorganized service.
Ice Cream Quality
While many enjoyed the ice cream, several complaints were made about poor presentation and taste, including issues with specific items like blizzards.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others finding the store clean.
Parking Issues
Multiple reviews mentioned difficulties with parking, particularly during busy times.
Staff Performance
Some staff members received high praise for their helpfulness, while others were criticized for lack of professionalism and training.
MS
Michele Sona
Dec 17, 2025
5.0
Accessible and affordable. For those celebrating kids birthday at isaute, it is at 8 min driving from isaute and ice cream cake are already made.
PP
procaps
Aug 20, 2025
1.0
The people working there got mad we didn’t tip and put salt in our ice cream.
MM
Mike Medeiros
Aug 16, 2025
4.0
DQ, Always good
AC
Alejandro Torres Calderón
Aug 9, 2025
5.0
Simplemente delicioso y accequible.
JJ
Jessica
Aug 5, 2025
1.0
I ordered a mix soft serve cone (chocolate and vanilla). The employee put vanilla ice cream in the bottom and chocolate on top. It wasn’t a swirl of both like other Dairy Queen locations.