Mixed reviews on food quality, with some customers praising the taste while others reported dry, poorly prepared dishes and missing ingredients.
Service Issues
Numerous complaints about rude staff, poor customer service, and long wait times, leading to a negative dining experience for many.
Cleanliness
Significant concerns regarding cleanliness, with multiple reviews mentioning dirty conditions in the restaurant and unsanitary food handling practices.
Value for Money
Customers expressed dissatisfaction with portion sizes and perceived value, feeling that prices were too high for the quality of food received.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and enjoyable meals, indicating that experiences can vary significantly.
OD
Othman Dinar
Nov 8, 2025
5.0
Amazing food and great service!
I love coming to Thai Express the food is always fresh, flavorful, and perfectly cooked. The staff are super friendly and quick, even when it’s busy. My order is always accurate and ready fast. The pad thai and General Thai are my go-to dishes full of flavor and great portions for the price. Definitely one of the best quick Thai spots in town!
CG
Cait Gia
Nov 6, 2025
1.0
When you specifically ask them for no spice and no egg because you are vegetarian they make sure to put egg and load up on spice ☺️
GD
Gurinder Dogra
Oct 22, 2025
5.0
I really love it
DS
Dora SB
Oct 22, 2025
1.0
Very bad expérience again, I already gave them several opportunities and every time there is something that disappoints me, please fresh vegetables, we don't like past vegetables… And then a piece of wood in my soup…