Many customers praised the staff for being friendly, welcoming, and efficient, with specific mentions of employees like Amina and Aïnhoa for their exceptional service.
Food Quality
The quality of the food received mixed reviews; while many enjoyed the crispy chicken and fresh sides, some reported issues with cold or poorly prepared items.
Service Speed
Customers generally appreciated the quick service, although there were complaints about slow service during busy times.
Cleanliness
The restaurant was often noted for being clean and well-organized, contributing positively to the dining experience.
Language Barrier
Several reviews highlighted issues with language service, particularly the lack of French-speaking staff, which frustrated some customers.
LL
les
1 day ago
1.0
I ordered chicken and the chicken was soggy and full of oil under the bucket looks like they just dumped it all together
NN
Nadine
5 days ago
5.0
J’aime toujours aller à ce PFK — le service est toujours top. Un énorme shoutout à Amina, qui est incroyablement agréable, souriante et attentionnée. Elle rend chaque visite encore plus agréable. Merci beaucoup Amina !
MF
Mouloud Fedala
Nov 9, 2025
5.0
Un super restaurant ! Les repas sont délicieux et le service est impeccable. Le personnel est très respectueux, surtout Leticia, toujours souriante et attentionnée. 👏🍽️
MO
Melodie O.
Nov 5, 2025
4.0
The people were super nice so service was good! The only things is the tables and chairs were a bit dirty and well the food it's KFC it tasted as good as KFC can get
WB
William Binns
Nov 4, 2025
4.0
Since this place is located on lower St Denis and directly across the street from Quebec's Sketchiest McDonald's ™️, I was prepared to be disappointed. It's not bad though! It was clean, fast and the chicken was hot and fresh. The employees were friendly and efficient. No complaints! That being said, if you are an American like me and looking for a taste of home, I'm sorry to tell you that none of the KFC locations in Quebec (and the rest of Canada?) sell biscuits and the coleslaw is different and weird. Those two items are my favorite things on the KFC menu at home. Bummer