Customers frequently reported extremely slow service, long wait times, and frequent order mistakes.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Staff Attitude
Many reviews highlighted rude or unhelpful staff, with instances of dismissive behavior and poor customer service.
Atmosphere
The presence of homeless individuals and a chaotic environment contributed to a negative dining atmosphere.
Food Quality
Customers expressed dissatisfaction with food quality, including cold meals and incorrect orders.
AS
Adris Silva
6 days ago
5.0
Todo bien excepto que a esa sucursal acuden personas en situacion de calle medio agresivas si no les das comida o dinero, pero no es culpa del establecimiento.
NK
NAVNEET KAUR
Nov 15, 2025
1.0
I ordered poutine from this McDonald’s and was really disappointed. The fries were cold and didn’t taste fresh at all, and the gravy was also cold. On top of that, they put so little gravy that the poutine was extremely dry. I even had to go back a second time just to ask for more sauce. Overall, not a good experience and definitely not what I expected.
MS
Mario S
Nov 14, 2025
1.0
I'm a loyal customer of the McDonald's Alexis Nihon, but unfortunately, the quality of service has declined considerably. I work in the shopping center and go there about four or five times a week. Today, I ordered a wrap and an egg BLT. As always, I asked for four packets of ketchup, but they refused, claiming they could only give three. What?! Apparently, that's a new rule. I've been going to this McDonald's for seven years, and they've never refused the four packets of ketchup I asked for; even other McDonald's don't have this rule. In short, because of this lack of service, this poor welcome, and this deplorable communication, they've lost another customer. Basta hasta la Vista goodbye 👋
GM
Gretha Teta Munaba
Nov 5, 2025
1.0
There are homeless and nearby people who act diffrent due to them being under the difference.
And the food also wasn’t good enough 😒
JK
Jasmine Preet Kaur
Oct 25, 2025
1.0
Worst place to ever dine in. The employees are rube , slow and untrained. They took 38 minutes to prepare a happy meal and junior chicken . Worst atmosphere, when I asked for a refund they denied and still made me wait so long .and when I received my order it was cold 😭 I will never be coming here again, and I won’t recommend anyone else to come in here