Service Speed
Customers consistently reported extremely slow service, with many waiting 30-50 minutes for their orders.
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions in the dining area.
Staff Attitude
Several customers experienced rude or unhelpful staff, contributing to a negative overall experience.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating issues with order management.
Food Quality
While some customers enjoyed the food, others reported it being subpar, with issues like cold fries and poorly made sandwiches.