McDonald's

3.1
2048 reviews
Ferme temporairement

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
150 Rue Ste-Catherine Ouest, MONTRÉAL, QC
H2X 3Y2, Canada

Hours

Reviews

3.1
2,048 reviews
5 stars
536
4 stars
414
3 stars
383
2 stars
180
1 star
535

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders, and often receiving incorrect items.

Cleanliness

Numerous reviews highlighted poor hygiene and cleanliness in the restaurant, with dirty tables, overflowing trash, and unsanitary conditions.

Staff Attitude

Many customers experienced rude or unhelpful staff, with reports of employees ignoring requests and displaying a lack of professionalism.

Food Quality

While some customers enjoyed specific menu items, many others criticized the food quality, mentioning cold or poorly prepared meals.

Order Management

Customers noted issues with order accuracy and management, including missing items and confusion at self-service kiosks.
  • GM
    Gabriel St-Amant Morales
    4 days ago
    1.0
    Attention voleur! J'ai commandé avec l'application et une fois le payement effectuer, l'application gel pendand quelques seconde et ma commande est canceller. Je regarde sur mon application banquaire et ils m'ont bel et bien chargé sans me rembourser. Faites attention ne commendez jamais sur leur application mobile.
  • SG
    Simon Gendron
    5 days ago
    1.0
    Spent 10 minutes waiting in front of the cash waiting to get served. Nobody came. Good job employees.
  • JB
    Jaclyn Bell
    Nov 11, 2025
    1.0
    I ordered an iced coffee on the app. I waited about 30 minutes and eventually my number disappeared from the screen. When I approached the staff to mention that, I was reassured that my order would still be arriving and to keep waiting. I waited 50 minutes and my order never appeared. I could see my order receipt posted on a shelf with other drinks waiting to be called out. I contacted the McDonald’s with my complaint and they never replied to me.
  • LB
    Léopol Brosseau
    Oct 31, 2025
    1.0
    Service extrêmement mauvais, tromper de commande 2 fois, mauvaise attitude, pour vrais next time jmange chez moi. Cetais bon en criss au moin!
  • MR
    Manuel Rabal
    Oct 30, 2025
    3.0
    There are errors with my orders far too often (missing eggs or patties) and the quality of food is inferior compared to other McDonald's venues downtown. Also, mopping the floor with abundant soapy water in the middle of literal lunchtime seems like a good idea to you? And no manager addresses that? Somebody could get hurt.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 150 Rue Ste-Catherine Ouest?

McDonald's at 150 Rue Ste-Catherine Ouest is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service.