Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders, and often receiving incorrect items.
Cleanliness
Numerous reviews highlighted poor hygiene and cleanliness in the restaurant, with dirty tables, overflowing trash, and unsanitary conditions.
Staff Attitude
Many customers experienced rude or unhelpful staff, with reports of employees ignoring requests and displaying a lack of professionalism.
Food Quality
While some customers enjoyed specific menu items, many others criticized the food quality, mentioning cold or poorly prepared meals.
Order Management
Customers noted issues with order accuracy and management, including missing items and confusion at self-service kiosks.
GM
Gabriel St-Amant Morales
4 days ago
1.0
Attention voleur! J'ai commandé avec l'application et une fois le payement effectuer, l'application gel pendand quelques seconde et ma commande est canceller. Je regarde sur mon application banquaire et ils m'ont bel et bien chargé sans me rembourser. Faites attention ne commendez jamais sur leur application mobile.
SG
Simon Gendron
5 days ago
1.0
Spent 10 minutes waiting in front of the cash waiting to get served. Nobody came. Good job employees.
JB
Jaclyn Bell
Nov 11, 2025
1.0
I ordered an iced coffee on the app. I waited about 30 minutes and eventually my number disappeared from the screen. When I approached the staff to mention that, I was reassured that my order would still be arriving and to keep waiting. I waited 50 minutes and my order never appeared. I could see my order receipt posted on a shelf with other drinks waiting to be called out. I contacted the McDonald’s with my complaint and they never replied to me.
LB
Léopol Brosseau
Oct 31, 2025
1.0
Service extrêmement mauvais, tromper de commande 2 fois, mauvaise attitude, pour vrais next time jmange chez moi. Cetais bon en criss au moin!
MR
Manuel Rabal
Oct 30, 2025
3.0
There are errors with my orders far too often (missing eggs or patties) and the quality of food is inferior compared to other McDonald's venues downtown.
Also, mopping the floor with abundant soapy water in the middle of literal lunchtime seems like a good idea to you? And no manager addresses that? Somebody could get hurt.
What are the operating hours of McDonald's at 150 Rue Ste-Catherine Ouest?
McDonald's at 150 Rue Ste-Catherine Ouest is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer drive-through service.
Which meal services are available at this McDonald's?
The restaurant serves breakfast, lunch, and dinner.
Can I order food online or use delivery services at this McDonald's?
Yes, McDonald's offers in-store pickup and delivery services, and you can order online through their McDelivery website.
What payment options are accepted at this McDonald's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code for customers at this McDonald's?
The attire for this McDonald's location is casual.
Is there a mobile app for McDonald's that I can use for ordering?
Yes, McDonald's offers mobile apps for both Android and iOS devices to facilitate ordering and other services.
What places of interest are near McDonald's at 150 Rue Ste-Catherine Ouest?
Nearby points of interest include La Vie en Rose (a lingerie and women's clothing store), Cultures (a health food and salad bar restaurant), and Théâtre Jean Duceppe (a theatre venue).
Are there other dining options near this McDonald's location?
Yes, nearby dining options include Sushi Shop (an Asian and sushi restaurant), Chocolats Favoris (desserts), La Crémière (ice cream shop and delicatessen), and Restaurant et bar St-Hubert (chicken and Indian cuisine).
How can nearby businesses like Banque Nationale or Desjardins help when visiting McDonald's?
Nearby financial services such as Banque Nationale and Desjardins provide banking and ATM services that customers can access conveniently before or after visiting McDonald's.