Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
1,634 reviews
5 stars
487
4 stars
335
3 stars
338
2 stars
150
1 star
324
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables and bathrooms.
Service Speed
Customers frequently complained about long wait times for orders, with some stating they waited over an hour.
Order Accuracy
There were numerous reports of incorrect orders being served, including missing items and wrong food.
Staff Behavior
Several reviews mentioned rude or unhelpful staff, with some customers feeling insulted or dismissed.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing cold items and poorly prepared meals.
- MHMonique HutchinsDec 26, 20251.0Worst experience ordering today. We ordered 3 happy meals and only received 2 and not only that, there was hair in my rootbeer, disgusting . So disappointed and upset. Tried to call to complain but no one picks up the phone.
- VVVicente VillalobosDec 22, 20252.0Super bon McDo, mais il ya toujours deux ou trois itinérants en train de quêter de l’argent et cela est très inconfortable
- XTXEO TrooperDec 14, 20251.0I’m sorry but this mcdonalds deserves all the hate, it’s horrible, it’s always very dirty and the food isn’t good also. Probably the worst McDonald’s in Montréal, I’m not kidding.
- NLNugs LackeyDec 11, 20251.0There's literally no excuse or justifiable reason for why it took them over a hour to make hotcakes, a hashbrown, a muffin and a diet coke. OVER AN HOUR. That's truly a failure, whoever is managing is failing, and I say this as someone who used to work at McDonalds. Atrocious.
- AGAnimesh GNov 29, 20253.0Ordered a Spicy McVeggie with a medium latte. The latte was great and met my expectations, but the Spicy McVeggie was very disappointing. As you can see in the photo, the habanero sauce and lettuce were poorly done, and the burger was not properly prepared. One crew member was very kind and gave me extra lettuce, which I appreciate, but I was expecting to receive a properly assembled burger in the first place. The environment was a bit messy. There was waste of food and trash across the table and seating area.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5155, Rue Queen-Mary in Montréal?
McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer a drive-through service.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
Can I order food for delivery or in-store pickup from this McDonald's?
Yes, both in-store pickup and delivery services are available.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is this McDonald's location family-friendly and welcoming to children?
Yes, the location welcomes families and children and also has a children's menu.
What is the dress code for customers at this McDonald's?
The attire is casual.
Are there any dentists near this McDonald's location?
Yes, nearby dentists include Dr. Retter Warren, Denturologie Hadi, Clinique Dentaire Dr Melvyn Sandler, and Dr. Norman Weinstein Dental Services.
What educational institutions are located near this McDonald's?
Nearby educational places include L'Académie de sécurité I.G.S. and Académie de sécurité IGS / IGS Security Academy.
Are there any professional services close to McDonald's at Rue Queen-Mary?
Yes, nearby professional services include Global Assist INC., IGS Security, and Dubord Courtier which provide employment agencies, home security, mortgage brokerage, and spa services.