Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty bathrooms and dining areas.
Order Accuracy
Customers frequently reported issues with incorrect orders, missing items, and poorly prepared food.
Service Quality
Service was often described as slow and disorganized, with some staff being rude or unhelpful.
Food Quality
Many customers found the food to be subpar, with complaints about cold, tasteless, or improperly cooked items.
Location Issues
The area surrounding the restaurant was noted for having a lot of homeless individuals, which made some customers uncomfortable.
RL
Rémy Leroux
Feb 8, 2026
1.0
Awful MacDonald's. I went to pickup my order once and ordered from them through the app 3-4 times in the last 2 years. EVERY SINGLE ORDER HAD AN ISSUE.
They'll just forget things. Like fries. Drinks. A burger. Everytime. Not a single correct order.
I just gave up on them. The place is also fairly dirty. Very poorly managed location.
A
Иштван Мёкишвё
Feb 7, 2026
1.0
Probably one of the worst McDonald's. The burgers are disgusting, tasteless, and sloppy. The staff doesn't wear gloves, it stinks, and there are a lot of unpleasant customers.
HA
Hamza Adel
Feb 3, 2026
1.0
Le McDo le plus degeulas que j’ai jamais vu de ma vie avec des gamins au comptoir qui sont pas du tout aimable, j’y mettrais plus jamais les pieds
DA
D A
Feb 2, 2026
1.0
Security guard is discriminating and not letting certain people in the store. Is this legal?
DR
Daniel Rice
Jan 31, 2026
1.0
Awful. Was meant to be open inside until midnight. It was 10:30pm and the staff were absolutely unacceptably rude keeping people out. They laughed, pointed and danced inside through the glass with -20C weather outside. Unaccceptable behavior for a business in Canada. I will be writing letters to the head office and contacting FTV news.
What are the operating hours of McDonald's at 5155, Rue Queen-Mary in Montréal?
McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's location have a drive-through service?
No, this McDonald's location does not offer a drive-through service.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
Can I order food for delivery or in-store pickup from this McDonald's?
Yes, both in-store pickup and delivery services are available.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is this McDonald's location family-friendly and welcoming to children?
Yes, the location welcomes families and children and also has a children's menu.
What is the dress code for customers at this McDonald's?
The attire is casual.
Are there any dentists near this McDonald's location?
Yes, nearby dentists include Dr. Retter Warren, Denturologie Hadi, Clinique Dentaire Dr Melvyn Sandler, and Dr. Norman Weinstein Dental Services.
What educational institutions are located near this McDonald's?
Nearby educational places include L'Académie de sécurité I.G.S. and Académie de sécurité IGS / IGS Security Academy.
Are there any professional services close to McDonald's at Rue Queen-Mary?
Yes, nearby professional services include Global Assist INC., IGS Security, and Dubord Courtier which provide employment agencies, home security, mortgage brokerage, and spa services.
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