McDonald's

3.6
942 reviews
Ferme temporairement

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • DebitAvailable

Location

McDonald's
895, Rue De La Gauchetière Ouest, MONTRÉAL, QC
H3B 4G1, Canada

Hours

Reviews

3.6
942 reviews
5 stars
347
4 stars
229
3 stars
154
2 stars
68
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including slow response times, rude staff, and frequent order mix-ups.

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned that the restaurant was dirty and disorganized, with unclean dining areas and unsanitized tables.

Efficiency

Many customers experienced long wait times for their orders, often exceeding acceptable limits, especially during busy hours.

Staff Training

Feedback indicated a need for better staff training, as many employees appeared overwhelmed and lacked proper customer service skills.
  • FD
    F. D.
    2 days ago
    4.0
    Service was good, staff was nice. But my mcmuffin unfortunately came with a side of eggshell, didnt really enjoy the extra crunch 😔
  • CM
    Chan M.
    Nov 12, 2025
    5.0
    This is a Great Place for the Gare Centrale Station.
  • NM
    Neha Mehra
    Nov 2, 2025
    2.0
    First order. Unhygenic and poor quality. When the staff made the chocolate milkshake it overflowed and spilled from the original cup. He poured the remaining in a new cup and did not replace the missing portion. Second order. I had orders 4 burgers. They only gave us 3. I was in a rush to catch the train and was unable to check. Once boarded when I checked, It was missing one item. Despite having many staff, no coordination and missed orders. No Manager on duty to quality check.
  • OB
    Ouali BYO
    Oct 20, 2025
    1.0
    Service trop lent, meme les commande via l’application ne changent pas grand choses
  • MT
    Martin Tremblay
    Oct 18, 2025
    1.0
    I went to your mcdonalds just for get a little coffee. But the system was malfunction and the girl tell me that i have to wait 5 to 10 minutes for my coffee. I had cash money for paying my coffee. They just had to making my coffee and put money into the cash after. The girl tell me "sorry but it dosen't work like that" sorry but you have to talk with your staff because their customer service really "sucks" 😫👎👎👎

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 895, Rue De La Gauchetière Ouest?

McDonald's is open Monday to Friday from 5:00 AM to 11:30 PM, and on Saturdays and Sundays from 6:30 AM to 11:30 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's does not have a drive-through service.