Numerous reviews highlighted poor service, including slow response times, rude staff, and frequent order mix-ups.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned that the restaurant was dirty and disorganized, with unclean dining areas and unsanitized tables.
Efficiency
Many customers experienced long wait times for their orders, often exceeding acceptable limits, especially during busy hours.
Staff Training
Feedback indicated a need for better staff training, as many employees appeared overwhelmed and lacked proper customer service skills.
FD
F. D.
2 days ago
4.0
Service was good, staff was nice. But my mcmuffin unfortunately came with a side of eggshell, didnt really enjoy the extra crunch 😔
CM
Chan M.
Nov 12, 2025
5.0
This is a Great Place for the Gare Centrale Station.
NM
Neha Mehra
Nov 2, 2025
2.0
First order. Unhygenic and poor quality. When the staff made the chocolate milkshake it overflowed and spilled from the original cup. He poured the remaining in a new cup and did not replace the missing portion.
Second order. I had orders 4 burgers. They only gave us 3. I was in a rush to catch the train and was unable to check. Once boarded when I checked, It was missing one item.
Despite having many staff, no coordination and missed orders. No Manager on duty to quality check.
OB
Ouali BYO
Oct 20, 2025
1.0
Service trop lent, meme les commande via l’application ne changent pas grand choses
MT
Martin Tremblay
Oct 18, 2025
1.0
I went to your mcdonalds just for get a little coffee. But the system was malfunction and the girl tell me that i have to wait 5 to 10 minutes for my coffee. I had cash money for paying my coffee. They just had to making my coffee and put money into the cash after. The girl tell me "sorry but it dosen't work like that" sorry but you have to talk with your staff because their customer service really "sucks" 😫👎👎👎