McDonald's

2.9
2783 reviews
Service-au-volant stationnement McLivraisonᴹᴰ

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9797, Rue Papineau, Montréal, QC
H2B 1Z5, Canada

Hours

Reviews

2.9
2,783 reviews
5 stars
639
4 stars
479
3 stars
491
2 stars
274
1 star
900

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold, poorly prepared items and incorrect orders.

Customer Experience

Numerous reviews indicated a lack of customer care, with staff being described as rude or indifferent.
  • NS
    namit sharma
    3 days ago
    4.0
    Just another McDonald's
  • DR
    Dominique Rivard-brunet
    3 days ago
    5.0
    Bon prix vaut regarder spécial
  • PP
    PBTM
    Dec 30, 2025
    1.0
    Services long et sans aucun reception amicales des gens derriere le comptoir. 30min pour te servir une petite commande et en plus pas de refill et lendroit et sal mpossible de manger sur les tables vraiment le pire des McDonald's a montreal!!! Deconseiller!!!!
  • AZ
    ahmed zouaoui
    Dec 21, 2025
    1.0
    7 rimes i order online, the 7 times i received the wrong order, today i came to the restaurant and ordered (the same order as always ) ( double hamburgers) ,,,,, guess what, saaaame mistake , i pay for double, i receive a single hamburger, when i complain, they give me even more crippled sandwich, by the way if any responsible is reading this, the cook's name is fabrice, and on the top of that, he's like 🥱 yeaah whatever
  • LD
    Lorraine Deneumoustier
    Dec 4, 2025
    1.0
    This has to be one of the WORST McDonald's ever. There restaurant was dirty..garbage on tables..on the floor. I paid 25$ for cold dry food and burned turnovers. When we complained to the staff he wouldn't exchange them because he said they were all the same...he reimbursed me for turnovers. There were a couple of tables with loud obnoxious teens who were fighting and throwing chairs. When we went to complain to employees they did nothing. My friend was ready to call cops..I was afraid for my safety. Honestly customer service is totally lacking bordering on rude and we were made to feel insignificant. We're paying ridiculous amounts of money for substandard food and service. This is unacceptable. Will NEVER return to this location. A woman that was there pulled me aside and said this spot was dangerous and service has always been horrible. She lives nearby and doesn't drive so she goes there because there isn't anything else close by. If there were she wouldn't keep coming back.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location.