Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Staff Attitude
Many reviews highlighted disrespectful and unprofessional behavior from employees, including aggressive interactions and lack of customer care.
Operational Issues
Customers experienced significant delays, with some waiting over 30 minutes for their orders, and issues with the drive-thru service being inconsistent.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including incorrect items and poorly prepared meals.
RT
Raphael Tremblay
4 days ago
3.0
Le service est pas incroyable la personne qui prend nos commande est grognions
JJ
Jérôme
5 days ago
1.0
J'ai fait quelques commandes à ce McDonald's avec uber eats, il prend toujours au moins une demi-heure de plus que le temps estimé, il y a un sérieux problème avec ce restaurant, le propriétaire devrait vérifier ce qui se passe avec ses gérants / chefs de quart, à se demander comment le restaurant fait pour continuer d'opérer avec ce genre de délais. Les autres avis ne donnent pas un beau profil de l'endroit.
RB
Rubal Benipal
Jan 4, 2026
1.0
Nothing is right about this location… food, management and service … waited there for almost 20 to get served but still nobody comes to serve and manager was telling come work if you want to get served early …. That is actually ridiculous
MJ
Mourad Jabbar
Jan 4, 2026
1.0
One of the staff talking badly when I ask him about my order
Just for one poutine it’s took more then 15min
04/01/2026 at 2:55am night
IS
Imadeddine Soltani
Dec 24, 2025
1.0
Je suis surpris par ce qui s’est passé.
J’habite près d’un restaurant McDonald’s. J’ai passé une commande via l’application mobile et je me suis rendu sur place pour la récupérer. À ma grande surprise, on m’a dit que je n’avais pas le droit de prendre ma commande sauf si j’étais en voiture. Je lui ai expliqué que mon domicile est à environ 5 mètres : comment suis-je censé amener une voiture juste pour récupérer ma commande ? Il a répondu que c’était pour des raisons de sécurité. Est-ce crédible ?
Ensuite, je suis rentré chez moi puis je suis revenu au restaurant, cette fois avec ma voiture. Écoutez ce qu’on m’a dit : il n’y avait plus de potin, donc ils ne pouvaient pas préparer ma commande. Il aurait pu me le dire dès le début. On ne doit pas manquer de respect au temps des gens, à leur vie, ni les laisser dans le froid, surtout à trois heures du matin en plein hiver.
Oui, je ne recommande pas ce restaurant. Il est mauvais à tous les niveaux.
What are the opening hours of McDonald's at 10400, Rue Lajeunesse?
McDonald's at 10400, Rue Lajeunesse is open 24 hours every day, from Monday to Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's location.
Can I use the drive-through service at this McDonald's any time?
Yes, the drive-through is open 24 hours daily for your convenience.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
What kind of meals does this McDonald's serve?
They serve breakfast, lunch, and dinner, including coffee and desserts.
Is there a children's menu available at this McDonald's?
Yes, this location offers a children's menu and welcomes families and children.
Does this McDonald's have in-store pickup and delivery options?
Yes, customers can choose in-store pickup or delivery services.
Are there other McDonald's restaurants near this location?
Yes, multiple McDonald's Canada restaurants are nearby, making it easy to find McDonald's options in the area.
What cultural attractions are near McDonald's at Rue Lajeunesse?
Nearby cultural spots include Maison de la culture Ahuntsic, a cultural center and theatre, and Festival Trad Montréal, offering concert venues and community events.
Where can I find pet-related services and shops near McDonald's?
Close to McDonald's, you'll find pet stores like Pitou Minou & Compagnons and Global Pet Foods for all your pet care needs.