Customers consistently reported extremely slow service, particularly at the drive-thru, with wait times often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
Numerous customers described staff as rude or unprofessional, contributing to a negative dining experience.
Cleanliness
The restaurant was frequently criticized for poor cleanliness, including dirty tables and unsanitary bathrooms.
Food Quality
Several customers mentioned receiving cold or poorly prepared food, with some expressing concerns about food safety.
AG
Allen Govinden
1 day ago
1.0
L’odeur, l’hygiène, le temps de service, le respect du contenu du commandes ne peuvent que s’améliorer.
TM
Tiozzo Marc
Nov 15, 2025
2.0
Je ne mange pas souvent dans les mc Donald mais celui-ci c est le pire au niveau service des files interminable , les poubelles toujours pleines et debordes, les toilettes degueulase, les machine à commandes il y en a toujours une en panne donc c est le bordel sans parlé des sans abri qui scouate les lieux ! Je ne recommande pas ce mac do à personne ! Un gros 0 hygiène et service !
PB
patrick boissé
Nov 13, 2025
1.0
Sur quatre bornes de service, deux étaient fonctionnelles mais seulement une imprimait le reçu.
Malpropreté des tables. Faut demander du ketchup en sachet (distributeur vide et ne donne pas d’emblée avec les commandes).
Par le passé j’ai déjà eu un Big Mac sans pain sur le top 🤣
JA
jean-michel argini
Nov 7, 2025
5.0
Honnêtement, c’est très rare que je mange au Mcdo.
Par contre je dois dire que juste a cause du service que j’ai reçu aujourd’hui je vous le conseille.
Excellent service et très belle énergie de l'employée au service au volant ( Neila,j’espère que c’est comme sa qu'on l’écrit).
What are the general operating hours of McDonald's at 2600, Rue Ontario Est, Montréal?
McDonald's is open 24 hours a day, 7 days a week, every day of the week.
What are the access hours for visiting McDonald's in person?
You can visit McDonald's from 6:00 AM to 11:00 PM daily.
Is delivery available from McDonald's and what are the delivery hours?
Yes, delivery is available 24 hours a day, 7 days a week.
Does McDonald's have a drive-through service and when is it open?
Yes, the drive-through is open 24/7, every day.
What meal times does this McDonald's serve?
This location serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer in-store pickup and delivery services?
Yes, McDonald's offers both in-store pickup and delivery services.
Can customers find public transportation near McDonald’s at Rue Ontario Est?
Yes, the Frontenac métro station is nearby, making it easy to reach McDonald's via public transit.
What nearby places can I visit after dining at McDonald's on Rue Ontario Est?
After your meal, you might enjoy visiting Maison de la culture Janine-Sutto or the Marché Solidaire Frontenac, both nearby cultural and community spots.
Are there shopping options near McDonald's where I can shop for electronics or essentials?
Yes, nearby shopping options include Bidules for electronics and Dollarama for discount goods.