Brand Certified
McDonald's
3.3(3923 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1, Rue Notre-Dame Ouest, MONTRÉAL, QC
H2Y 1S5, Canada
Certified by McDonald's • Mar 01, 2026
(514) 285-8720
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- DeliveryAvailable
- DebitAvailable
- Cash onlyNot available
- BreakfastAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
3,923 reviews
5 stars
1,070
4 stars
910
3 stars
792
2 stars
385
1 star
766
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Cleanliness
The restaurant was often described as dirty and unsanitary, with issues like overflowing trash and unclean dining areas.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality.
Location Issues
The restaurant's location attracted a lot of homeless individuals, which made some customers uncomfortable and raised safety concerns.
Management Problems
There were complaints about management's inability to handle busy situations effectively, leading to disorganization and customer dissatisfaction.
- DLDavid Lafreniere6 days ago2.0Probably the worst service you can get from any type of customer service. The type of place that inspires customer service training.
- DMDaniel ManseauFeb 26, 20261.0Nous étions quelques clients dans la salle à manger vers 15h30. Une préposée nous a demandé de quitter la salle à manger du 2e étage sans s'excuser parce qu'elle fermait tout l'étage. Tous les clients devaient se rendre au rez-de-chaussée ou il n'y a que quelques tables. C'est surprennent de cette chaîne de restaurants et de cette succursale dans le Vieux-Montréal
- JJJonnie (Jo!!)Feb 26, 20263.0Food was good and it didn't take long for the food to be ordered, but as I was eating, I saw a mouse. Clean your place!
- JJJSFeb 20, 20261.0Expérience absolument déplorable au service au volant. L’employé avait une attitude exécrable, clairement agacé dès le début, sans la moindre politesse. Aucun bonjour, des réponses sèches, pressées, et un ton condescendant, comme si commander était une nuisance. Le service à la clientèle de base semble totalement absent. Travailler au service au volant implique un minimum de respect, ce qui n’était clairement pas le cas ici. Très décevant — je n’y retournerai pas.
- TMtushar mahatFeb 13, 20261.0We had meals at this location, food was decent then went to a souvenir shop and came back to use washroom. The guy told me I need to have an order to use washroom. They want you eat, digest and dump right there at the same time while you have your order with you. I could have shown him the receipt from earlier but their kiosk was not printing receipt, so I didn't take the receipt. Didn't want to argue with such people, I left and used washroom at the convention center.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1, Rue Notre-Dame Ouest?
This McDonald's location is open 24 hours a day, every day of the week.
Does this McDonald's location have a drive-through service?
No, the drive-through service is closed every day at this location.
What meals can I expect to find served at this McDonald's?
McDonald's at Notre-Dame serves breakfast, lunch, and dinner.
Are there options for pickup or delivery at this McDonald's?
Yes, this location offers in-store pickup service.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Discover, Mastercard, Visa, or cash.
Is the attire casual at this McDonald's?
Yes, the attire is casual at this McDonald's location.
Does this McDonald's location welcome families and children?
Yes, this location welcomes families and has a children's menu.
Where is McDonald's located in Montreal?
It is located at 1, Rue Notre-Dame Ouest, Montréal, QC, postal code H2Y 1S5, Canada.
Are there any notable landmarks near McDonald's Notre-Dame?
Yes, the Port of Montreal is a nearby landmark and historical building that customers might visit before or after their meal.
What other services or places are near McDonald's on Rue Notre-Dame?
Nearby you can find legal services such as VIC avocate Inc., the Government of Canada offices, and music education at Val Luna Vocal Productions, making it convenient to combine errands with a meal.
Is there a coffee shop near McDonald's where I could enjoy a drink after my meal?
Yes, Café Vienne, a nearby coffee shop, is close to McDonald's if you want to enjoy a coffee or snack after your visit.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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