McDonald's

3.3
3901 reviews
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Business Details

1, Rue Notre-Dame Ouest, MONTRÉAL, QC
H2Y 1S5, Canada
(514) 285-8720
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • BreakfastAvailable

Location

McDonald's
1, Rue Notre-Dame Ouest, MONTRÉAL, QC
H2Y 1S5, Canada

Hours

Reviews

3.3
3,901 reviews
5 stars
1,064
4 stars
909
3 stars
789
2 stars
383
1 star
756

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty floors and unsanitary conditions.

Staff Attitude

Several customers noted rude or unhelpful staff, contributing to a negative dining experience.

Food Quality

There were numerous complaints about food quality, including cold items and incorrect orders.

Location Issues

The restaurant's location was criticized for being overcrowded and having a high presence of homeless individuals.
  • TB
    Tayeb Benaidjer
    Jan 5, 2026
    1.0
    5 lundi 2026 a 21:14 c’est fermé les salle je comprend pas pourquoi ?? J’ai du manger dehors
  • AL
    Audrey Lelièvre
    Dec 30, 2025
    5.0
    Bien contente qu'il y est encore des McDonald's ouvert 24/7! Bien qu'il ne soit pas possible de s'asseoir, nous avons pu manger après notre sortie!
  • MN
    Mohsen Amin Nezhad
    Dec 18, 2025
    1.0
    McDonald’s is generally an affordable fast-food place, and expectations aren’t high but this location is a complete disaster. I won’t even get into ordering poutine with grilled chicken and being told they don’t have it, only to receive crispy chicken instead; or a staff member leaving in the middle of work for about 15 minutes and then coming back, barely rinsing their hands and continuing; or the food being so cold it feels like it came straight out of the fridge. Just look at the food it doesn’t even resemble the menu items, with no vegetables or anything. Do yourself a favor and don’t step foot in this place. I can confidently say this is the worst McDonald’s location I’ve ever seen.
  • JJ
    Jaden Jones
    Dec 14, 2025
    1.0
    Always very slow service and understaffed. In general a staff that doesn’t really care about service, very low energy, and apathetic environment, which sucks because I love McDonald’s and the McDonald’s brand.
  • EB
    Elliott Brassard
    Dec 10, 2025
    1.0
    Premièrement, les employés savent à peine parler français, ensuite j’avais demander un mccroustiant ÉPICÉ mais malheureusement, ils ont simplement mis de la Mayonaise normal, et non épicé alors je suis allé voir la dame en lui parlant en français pour lui dire que j’avais demander épicé alors elle la simplement amené en arrière et m’a donner le même burger que je leur ai amené. Aussi, le burger était renversé quand je l’ai ouvert, la laitue était tout autour. En bref, c’est très décevant pour un McDonald à Montréal
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1, Rue Notre-Dame Ouest?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-through service?

No, the drive-through service is closed every day at this location.