B12 Burger was created on the belief that there had to be a bigger and better way to build a unique halal burger experience, all while keeping the client’s cost affordable and without compromising on the quality and freshness of our ingredients. In 2018, we created and started selling our famous B12 Burgers. Since then, we have evolved and re engineered our menu to simplify the ordering process for our beloved customers. In 2019 and due the big demand , we have decided to start franchising B12 burgers and to make our juicy and tasty burgers available in multiple locations in the city.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.