Feedback on staff is mixed; many customers praised the friendly and helpful service, while others reported rude behavior from some employees, particularly management.
Product Variety
Customers appreciated the wide selection of chocolates and new items like ice cream, though some found the prices to be high.
Store Experience
The store atmosphere is generally described as welcoming and clean, with free samples enhancing the shopping experience, but some noted issues with long wait times and outdated store hours.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, especially after recent changes in packaging and pricing policies.
Quality of Products
Overall, customers enjoyed the quality of the chocolates and hot beverages, with specific mentions of the delicious hot chocolate and ice cream.
MN
Mohammad Nikkhah
2 days ago
4.0
They've got a good chocolate selection for pretty much everyone.
GC
Guillaume Cornille
Nov 8, 2025
4.0
Un chocolat offert à l’entrée est toujours une bonne manière pour moi. Belle boutique
JA
Jose Luis Gomez Amandi
Nov 4, 2025
5.0
Excelente atención.
TB
Tarik Benhachime
Oct 14, 2025
5.0
I had a small misunderstanding at checkout (an empty chocolate box) — something that could have been partly my fault or the cashier’s for not following procedure. The manager listened carefully, handled the situation professionally. I got what I paid for, and Lindt gained a loyal customer for being fair and understanding.
CF
C F
Oct 6, 2025
5.0
Pretty pricey in general but there are so many different options and types of treats to choose from. The staff were also super professional and warm!
Frequently Asked Questions About Lindt Chocolate Shop - Montreal Eaton Centre
What are the opening hours of Lindt Chocolate Shop - Montreal Eaton Centre?
The shop is open Monday to Tuesday from 10:00 to 19:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
Where is Lindt Chocolate Shop - Montreal Eaton Centre located?
It is located at 705 Rue Sainte-Catherine Ouest, Unit #2146A, Montreal, QC, H3B 4G5, Canada.
What payment methods does Lindt Chocolate Shop accept?
They accept American Express, Cash, Check, Mastercard, and Visa.
Does Lindt Chocolate Shop - Montreal Eaton Centre offer in-store shopping and pickup?
Yes, the shop offers in-store shopping and in-store pickup but does not provide takeout or delivery services.
Does Lindt Chocolate Shop provide curbside pickup?
According to the featured message, they are now offering curbside pickup.
What products are available at the Lindt Chocolate Shop?
They offer products including 'Crema Gelata' ice cream among other chocolates.
How can I contact Lindt Chocolate Shop - Montreal Eaton Centre?
You can reach them by phone at +1 514-284-5028.
Which nearby clothing stores can I visit when shopping at Lindt Chocolate Shop?
Nearby clothing stores include RW&CO., L'Authentique Magasin Levis's, Old Navy, and Rudsak, offering a variety of men's and women's clothing options.
Are there any nearby restaurants where I can dine before or after visiting Lindt Chocolate Shop?
Yes, there are several nearby restaurants including Mr. Souvlaki (Greek restaurant), Vanellis (Italian restaurant), Jugo Juice (smoothie and fast food), Burger King Canada (burger restaurant), and Le Red Tiger (Vietnamese and sushi).
What nearby stores can help me with beauty and mobile phone needs when visiting Lindt Chocolate Shop?
For beauty supplies, you can visit L'Occitane En Provence, and for mobile phone services, Koodo Shop is nearby.