Subway

3.2
281 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Montreal Subway® Restaurant at 1555 Henri-Bourassa Ouest brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1555 Henri-Bourassa Ouest, Montreal, QC
H3M 1X7, Canada

Hours

Reviews

3.2
281 reviews
5 stars
88
4 stars
52
3 stars
40
2 stars
24
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with some describing the service as horrendous and dismissive.

Food Portions

Many reviews highlighted that the food portions were excessively small, with complaints about inadequate amounts of meat and vegetables in sandwiches.

Cleanliness Issues

Several customers noted unsanitary conditions, particularly regarding the bathrooms, which were reported as closed or unclean.

Customer Experience

A significant number of customers expressed frustration with their overall experience, citing issues with order accuracy and staff attitudes.

Positive Experiences

Despite the negative feedback, some customers did report positive experiences, mentioning friendly staff and good food quality on occasion.
  • JC
    John Cormier
    Oct 24, 2025
    5.0
    Good service nice people and good food
  • MH
    Mohamed Hammami
    Sep 24, 2025
    1.0
    Objectivement, je dirais que la proportion de nourriture est faible et que la dispersion des aliments aussi (elle met la laitue au millieu et laisse rien sur les cotés). La vielle dame qui m'a servie avait aussi un ton de voix condescendante et arrogante. J'ais dit que je ferais un avis honnêtement, vous verrez de vos yeux. Les toilettes sont aussi pas utilisables. Je mange un 12po sans pouvoir me laver les mains... la femme porte une perruque sans filet et legerement attacher.. elle est rentrer au toilette avec ses gants de travail et est ressorti avec les meme. très gros manque d'hygiène. Ce type ne comportement n'est nuisible qu'a elle meme et au nom de la compagnie qui travaille avec des employés mal formé ou mal choisie. Je tiens a rapeller que cette avis est objectif, et neutre. je tiens aussi a preciser que malgrés la portion faible, j'ais quand meme bien aimé le 12po.
  • MM
    Mahendhar Mittapally
    Sep 9, 2025
    1.0
    I wish I could give 0 rating to this location. I have clearly repeated my order twice. The lady behind the counter was very rude. Asked me to the order which I didn’t order. Forced me! Her exact lines were “take this order or else I won’t give any other thing. What are doing when Iam making order”. I don’t recommend this location at all. She charged me extra!
  • RB
    Rachid Boukhetala
    Jul 8, 2025
    1.0
    Très mauvaise expérience – à éviter absolument J’ai commandé deux sandwichs avec des extras dans ce Subway, et j’ai été extrêmement déçu. Les sandwichs étaient ridiculement fins : quasiment pas de viande, très peu de légumes, et pratiquement que de la sauce. La commande n’a même pas été respectée. Lorsque j’ai fait la remarque à l’employée, sa seule réponse a été : « c’est comme ça ici ». Aucun effort, aucun sens du service. J’ai ensuite demandé un verre d’eau, ce qui est pourtant courant dans la plupart des restaurants – on m’a répondu que non, ici on ne donne pas de verre d’eau. J’ai enfin demandé à utiliser les toilettes pour me laver les mains : refusé également. C’est une honte qu’un établissement pareil porte encore le nom de Subway. Le service est médiocre, la nourriture ne respecte pas les standards de la chaîne, et l’accueil est tout simplement inacceptable. Je déconseille fortement cet endroit. Il vaut mieux aller ailleurs.
  • XX
    Xunya
    Jul 8, 2025
    1.0
    WORSE SUBWAY EVER. The portions of vegetables and meat are ridiculously small for a 20$ sub. I had to struggle to find the meat and even thought I asked for extra spinach, I counted maybe 3 leaves. When I went to confront the employee, she just kept saying that this was Subway’s portions and that the manager had seen her make the sandwiches. This is clearly a management problem. No other Subway has ever been this cheap with its portions. Truly sad and extremely angering. Note that this is clearly an ongoing problem because the employee couldn’t even look me in the eye when I confronted her. When I was leaving, I heard another customer ask for more in his sandwich, but she yet again replied that it was Subway’s portions which is completely false because I’ve never seen such small portions in any of the Subways I’ve went to in the past months. She couldn’t even give us a cup of water and didn’t even have the keys to the bathroom. Bad portion, no water, no bathroom. This chain seriously needs a change in ownership or management.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Montreal?

The Subway restaurant is located at 1555 Henri-Bourassa Ouest, Montreal, QC, postal code H3M 1X7, Canada.

What types of meals does this Subway restaurant serve?

This Subway serves breakfast, lunch, and dinner meals.