Subway

3.3
129 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Montreal Subway® Restaurant at 159 Saint Antoine West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
159 Saint Antoine West, Montreal, QC
H2Z1X8, Canada

Hours

Reviews

3.3
129 reviews
5 stars
54
4 stars
20
3 stars
7
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking basic social skills.

Employee Performance

Ella received consistent praise for her exceptional service, efficiency, and positive attitude, contrasting sharply with other staff members.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about freshness and preparation.

Management Issues

Several reviews pointed to a need for better management and training of staff to improve overall customer experience.
  • NL
    Nefi Lindsay
    Oct 21, 2025
    1.0
    Terrible service. I used to work at Subway . And the employee rushed my order and put less vegetables and passed other clients before us. Just go eat to any other place.
  • JB
    josyane beaudry
    Oct 9, 2025
    1.0
    J'y suis allé aujourd'hui, le service est complètement pourrit, rapide mais horrible, j'aurais préféré un service plus lent et avec une personne souriante, qu'une personne extrêmement pas souriante et qui crit sur les clients pour savoir ils veulent quoi dans leurs sandwichs. Littéralement ça te donne du stress à répondre pour pas qu'elle commence à te crier dessus. Elle devrait même pas travailler dans le service à la clientèle. Même pas moyen de manger au calme sans l'entendre crier sans arrêt dans le background. Si au moins elle était souriante , j'lui aurais donné un tips. Dommage , j'irai pu!
  • KH
    Khaled Houmel
    Sep 23, 2025
    1.0
    Be careful with your payments. They charge you twice on your credit card. It happened to me, and I showed them the two charges on my app: they said they couldn't see it in the system. It's clearly theft. In summary, the management is disastrous and needs to be reviewed. The server, instead of serving you because you are the first, makes you wait while serving those who arrived after you
  • DL
    denis lacroix
    Sep 10, 2025
    5.0
    Ela was amazing in service and food was very good!! I think she needs a raise!! Wow
  • PB
    Patrick Bass
    Aug 18, 2025
    2.0
    We ordered online. The order was not exact and the person was unapologetic. It wasn't busy at all, so I'm not sure what happened. More than likely won't be returning.

Frequently Asked Questions About Subway

Where is Subway located in Montreal?

Subway is located at 159 Saint Antoine West, Suite 158, in the Congress Building, Quebec, Montreal, QC H2Z1X8, Canada.

What are the operating hours of Subway at 159 Saint Antoine West?

Subway is open Monday to Friday from 6:30 am to 9:00 pm, and on weekends from 7:00 am to 9:00 pm.