Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Montreal Subway® Restaurant at 159 Saint Antoine West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking basic social skills.
Employee Performance
Ella received consistent praise for her exceptional service, efficiency, and positive attitude, contrasting sharply with other staff members.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about freshness and preparation.
Management Issues
Several reviews pointed to a need for better management and training of staff to improve overall customer experience.
NL
Nefi Lindsay
Oct 21, 2025
1.0
Terrible service. I used to work at Subway . And the employee rushed my order and put less vegetables and passed other clients before us. Just go eat to any other place.
JB
josyane beaudry
Oct 9, 2025
1.0
J'y suis allé aujourd'hui, le service est complètement pourrit, rapide mais horrible, j'aurais préféré un service plus lent et avec une personne souriante, qu'une personne extrêmement pas souriante et qui crit sur les clients pour savoir ils veulent quoi dans leurs sandwichs. Littéralement ça te donne du stress à répondre pour pas qu'elle commence à te crier dessus. Elle devrait même pas travailler dans le service à la clientèle. Même pas moyen de manger au calme sans l'entendre crier sans arrêt dans le background. Si au moins elle était souriante , j'lui aurais donné un tips. Dommage , j'irai pu!
KH
Khaled Houmel
Sep 23, 2025
1.0
Be careful with your payments. They charge you twice on your credit card. It happened to me, and I showed them the two charges on my app: they said they couldn't see it in the system. It's clearly theft. In summary, the management is disastrous and needs to be reviewed.
The server, instead of serving you because you are the first, makes you wait while serving those who arrived after you
DL
denis lacroix
Sep 10, 2025
5.0
Ela was amazing in service and food was very good!! I think she needs a raise!! Wow
PB
Patrick Bass
Aug 18, 2025
2.0
We ordered online. The order was not exact and the person was unapologetic. It wasn't busy at all, so I'm not sure what happened. More than likely won't be returning.