Numerous customers reported poor service, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and complaints about taste and freshness.
Customer Experience
While some customers praised individual staff members for their friendliness and helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
Delivery Problems
Several customers faced significant issues with delivery, including missing items, delays, and lack of accountability from the restaurant.
HB
Hamid Bystrov
Feb 26, 2026
1.0
Chicken smells nasty . I just puked
AB
Amanda B
Feb 21, 2026
1.0
Worst KFC by far and im not even talking about the mediocre food.
Placed an order, its taken over 2hrs to get it cooked. (Which btw the fries and popcorn chicken were completely cold meaning they cooked that in advance and it say waiting the 2hrs)
I called to ask what the hold up was, the girl on the phone said that it wasnt her issue, she just started her shift and that the cooks were just starting the order.
Told me I need to be more patient and that its not a big deal.
Nice to know they dont care about customers, time frame OR quality of food.
Disgusted. Don't support this store, there are better KFC's out there!
BA
Betty Ait
Feb 18, 2026
1.0
I needed to take a minute and look at the menu the Cashier was offended when i told here give me a minute please. She was very rude giving me attitude… i dont recommend this place
YC
Yuning Chen
Feb 6, 2026
1.0
I tried to order the buy one get one free spicy chicken wing, I paid through the app for pick up order for 40 wings, but they didn’t have it in stock. They failed to manage the inventory also forgot to turn it off on the app. When I ask the store if I can get an alternative, they will only able to do my order the next day or i will get 10 regular wing instead but with the same price I paid for 40 because it’s not the part of the promotion. This is not the customers fault. I guess the only good thing is they called right away. Very disappointed
BB
BLANCO PIÑA DIANA ANED (Bambi)
Jan 25, 2026
1.0
I ordered through the app, they called me to say the delivery driver didn't take my whole order so they would only deliver one bag of 3. First they told me they would take the rest via Skip,Then they told me I would have to pick it up or order something else through the app; according to them, just ordering a sauce was enough, but the app doesn't accept orders under $12.So I had to order $12 more or wait 3 weeks for a refund, because apparently the delivery driver couldn't come back for my order. In the end, I had to order more things.la ensalada de macarrones mala, The chicken was bad, the whole order was cold because it took almost an hour to arrive.
PFK is located at 5272 rue Sherbrooke Ouest, Montreal, QC, H4A 1T9, Canada.
What are the operating hours of PFK?
PFK is open 24 hours a day, 7 days a week.
Where can I find more information about PFK online?
You can visit their website at http://kfc.ca.
What types of food does PFK serve?
PFK is a fast food and chicken restaurant offering meal delivery services.
What is the contact phone number for PFK?
You can contact PFK at +1 514-488-9382.
Are there other fast food restaurants near PFK?
Yes, nearby fast food options include another KFC and Subway sandwich shop, making it convenient to explore different quick food choices in the area.
Are there places nearby where I can get coffee or snacks?
You can visit nearby Tim Hortons or Couche-Tard for coffee, snacks, and convenience store items before or after dining at PFK.
What nearby hair salons are available if I want to get a haircut before or after visiting PFK?
Nearby hair salons include Coiffure 3, Lucky's Hair Studio, and Carte Blanche Coiffure for your haircare needs.
Can I find banking or ATM services near PFK?
Yes, there is a Scotiabank ATM close to PFK for your banking needs.
Are there other types of dining options near PFK?
Nearby dining options include Thai Express for Thai cuisine, Soba Restaurant and Soba & Sushi Bar for sushi and Chinese food, and Crepe Way for sandwiches and crepes.
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