MARCUS Restaurant + Lounge

Reviews

• EE

  Eyezi

  Jan 5, 2026
  5.0
  I went to Marcus at the Four Seasons Montréal for Christmas dinner with my mom, and overall it was a wonderful experience. The food and drinks were absolutely amazing. Everything looked incredibly fresh, beautifully presented, and thoughtfully executed. I’m usually not a mushroom person at all, but the truffle pasta was genuinely otherworldly. One of those dishes you keep thinking about after you leave. The ambiance felt festive yet elegant, and it made for a really special Christmas night with my mom. The only downside was at the very start. Despite having a reservation, we were asked to wait over 30 minutes for our table, while it seemed that someone familiar with the staff, possibly a hotel regular or friend, was seated ahead of us. I understand that this kind of thing can happen in hospitality, especially in high-end hotels, but it did take away a bit from the Christmas spirit and excitement we walked in with. That said, once seated, everything else truly delivered. I wouldn’t let one moment of awkward customer service overshadow how excellent the food, drinks, and overall experience were. If the opportunity comes, I would definitely give it a second chance and go again, and I would still highly recommend Marcus as a standout spot in Montréal. 🫶🏻
• NT

  Noelle Tannous

  Jan 4, 2026
  1.0
  I chose this restaurant to celebrate my birthday with friends. After hearing a lot of positive feedback and knowing it is located in the Four Seasons, I genuinely expected an excellent experience, one of the best in the city. Unfortunately, it turned out to be the worst experience I’ve ever had. From the booking process to the moment we left, everything was poorly handled. I called four times to follow up on my request to order a birthday cake, which I had submitted four days in advance. I had to chase them constantly, yet I could never reach the manager, and no one else was authorized to take the order. They only got back to me the night before my reservation, which was far too late. I ended up bringing my own cake, which we weren’t allowed to eat it due to their policy (fair enough- we took it back with us) I clearly booked a dinner table, yet upon arrival we were assigned a coffee table at the bar area. We had to clarify again with the hostess to be moved to the restaurant (thankfully they had a table available). Our assigned waiter was unprofessional, inattentive, and difficult to deal with. He was constantly walking away while speaking to us, never stopping to properly listen or confirm our orders. His attitude and lack of efficiency forced us to ask other waiters for help just to get proper service. After dinner, we moved to the bar area to enjoy the music. While the décor and vibe were nice, the entire space smelled strongly of sewage. The odor was so bad that everyone in the bar gathered their belongings and left at around 1am. I will never return to this place, even if I were paid to do so. Do not waste your money. Avoid it at all costs
• HM

  Hugh Man

  Dec 26, 2025
  2.0
  I was reluctant to go to a 100+ restaurant with reviews of 3.9 and I wanted to give it the benefit of the doubt. Unfortunately I understand now why there’s poor reviews. The food is simply nowhere near the price. Like not by a long shot. The place is beautiful and the service is good. You’re paying for the atmosphere, the view, and maybe there social aspect. But make no mistake, you’re not getting the gastronomic experience they’re charging you for. And the portions are laughably small. That would be fine if it was a true gastronomic experience, but it’s not. It’s the typical overly salty, lacking in depth and dimension, sub par fancy looking food that only looks good on the plate. I’m sorry but that’s the honest truth. These chefs either need to up their game or opt for a more humble enterprise cause this is just pretentiousness.
• MB

  Mat B

  Dec 21, 2025
  1.0
  Très très mauvaise expérience hier soir, samedi, nous etions 13 personnes (tous décus et fachés), nous nous sommes donc faite imposé le menu de groupe.... Menu de groupe: 140$ par personnes Entré: Ils vous servent 3 petite Entré a partagé de 4 à 5 personnes, 3 petite assiettes, environ 2 boucher par personne sans exageration. Plat principal: 3 assiettes incluant UN filet mignon de meme pas 6 oz, des pates avec une portion gross comme votre poing et un mroceau de saumon grosse comme un porte feuille d'hommes.... et vous devez encore separer entre 4 et 5 personnes.... le filet mignon 1 boucher chaque... RIDICULE!!! Dessert: Un minuscule morceau de tarte au sucre avec du chocolat dessus pour chaque personne. ET POUR FINIR! Non pas des factures séparer... UNE facture de groupe, donc on a prit entre 1h et 1h30 a decortiqué qui à prit quoi et qui paie quoi avec en plus une imposition de 18% de tip qui est selon moi illégal. 13 personne totalement décu et faché de leur experience au Marcus.... payé aussi cher pour finir au mcdo après... terminé pour moi et ma conjointe
• LB

  Leona Bizzarro

  Dec 20, 2025
  3.0
  I have been coming to Marcus since it opened, and the service used to be consistently excellent. However, my last two visits have been very disappointing. Last night, I came to celebrate my birthday and was extremely let down. We arrived at 9:00 p.m., and no waiter came to our table until around 9:30–9:35 p.m., not even to offer drinks. The only person who acknowledged us was Mathis, our busboy, who brought water at the beginning and was absolutely great. After waiting about 30 minutes, we asked Mathis who our waiter was, and only then did the waiter finally come—after serving the table behind us, which had arrived after we did. It then took another 20 minutes to receive our drinks. Even after that, no one came back to take our food order. We were originally supposed to be a party of six, but only four of us had arrived. No one asked whether the party would remain at four or if we were still waiting for others. It felt like service was delayed simply because the full party had not arrived, without any communication or acknowledgment. We finally received our food around 10:15 p.m. We ordered the large seafood tower, caviar, and two filet mignons for two of us, while the rest of the table ordered their own entrées and main courses. My water was not refilled even once throughout the meal.We left the dining room around 11:25 p.m. and were never offered dessert. Afterward, we went to the lounge and sat there for about 40 minutes before anyone came to see us. By that point, it was around 12:15 a.m. I was exhausted and very disappointed .we had been there since 9:00 p.m. Overall, it was a very poor experience, especially for a restaurant of this caliber, and particularly disappointing considering it was meant to be a birthday celebration.

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