Business Details
About
Ice Cream ShopCandy StoreBakeryCaterer
Head to our Montreal ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Dine-inAvailable
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
Location
Hours
Reviews
3.8
728 reviews
5 stars
333
4 stars
159
3 stars
76
2 stars
60
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including unfriendly staff and long wait times.
High Prices
Many reviews highlighted the high prices of ice cream, with several customers feeling it was not worth the cost.
Quality of Ice Cream
While some customers praised the ice cream flavors and quality, others found it mediocre compared to grocery store options.
Ambiance Concerns
Several reviews mentioned the loud music and uncomfortable atmosphere, detracting from the overall experience.
Mixed Experiences
There were mixed reviews regarding staff friendliness, with some praising individual employees while others reported rudeness.
- ZZZachOct 13, 20251.0Service désagréable, cône rassis, glace très fade et trop chère
- LZLaurent ZidourOct 11, 20251.0Glace de mauvaise qualité, cône qui a plusieurs jour, essaye de facturer 2 cône au lieu de un... Passez votre tour.
- JJJulieOct 9, 20251.0I had to write this review because one of the staff members behaved in a RAICIST and ignorant way. As soon as he saw me, he greeted me with “Nihao” which I’m not Chinese. Considering this shop is in Old Quebec and faces travellers from everywhere, I found this is very unprofessional. After that, when I asked about the size of the bowl, he started speaking to me as if I couldn’t understand English, even though I had been speaking fluent English the entire time. The whole experience was ridiculous, and it made me feel disrespected. On top of that, the ice cream itself was not worth the price at all. Honestly, If I knew, I’d rather go to a store and buy a bucket of Ben & Jerry’s than spend money here. One star for this shop feels too generous. if I could give zero stars, I would.
- TMteky manSep 27, 20252.0Bonne crème glacée, mauvais service
- EEESep 17, 20251.0"Standing up for the values of justice, equity, and our shared humanity has never been more important, and yet Ben & Jerry's has been silenced, sidelined for fear of upsetting those in power." Won’t buy your product anymore!
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours of Ben & Jerry’s ice cream shop in Montreal?
Ben & Jerry’s in Montreal is open daily from 11:00 AM to 11:00 PM.
Where is Ben & Jerry’s ice cream shop located in Montreal?
Ben & Jerry’s is located at 433 Place Jacques Cartier, Montreal, QC, H2Y 3B1, Canada.
What types of services does Ben & Jerry’s Montreal offer for ice cream?
Ben & Jerry’s offers ice cream cakes and ice cream catering services along with freshly baked waffle cones, shakes, sundaes, and hand-packed pints.
Does Ben & Jerry’s Montreal provide delivery or pickup options?
Yes, Ben & Jerry’s offers in-store pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at Ben & Jerry’s Montreal?
They accept debit cards and mobile NFC payments and do not require cash only. Checks are not accepted.
Are families and the LGBTQ+ community welcomed at Ben & Jerry’s Montreal?
Yes, Ben & Jerry’s welcomes families and is an LGBTQ+ friendly and transgender safe space.
Can I dine in at Ben & Jerry’s Montreal or is it only takeout?
Ben & Jerry’s Montreal serves dine-in customers and also offers in-store shopping.
I am visiting Place Jacques Cartier; is Ben & Jerry’s nearby for a refreshing treat?
Yes, Ben & Jerry’s is located at 433 Place Jacques Cartier, so you can easily grab a delicious ice cream treat while visiting this popular public plaza and landmark in Montreal.
Are there other ice cream shops near Ben & Jerry’s in Montreal if I want to try different flavors?
Yes, nearby ice cream shops include Mlle Catherine and Orange Julius, both offering a variety of flavors to explore in addition to Ben & Jerry’s.
What nearby dining options are close to Ben & Jerry’s for a meal before or after my ice cream?
Close to Ben & Jerry’s you can find French restaurants like Chez Éric and 419 Resto Bar, as well as places like Maggie Oakes steakhouse and L'Autre Version Mediterranean restaurant for a diverse dining experience.