Customers reported inconsistent service quality, with some praising fast and courteous service while others experienced rudeness and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a significant issue with order accuracy.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
Cleanliness
The restaurant was generally noted for its cleanliness, with some customers highlighting well-maintained facilities.
Wait Times
Long wait times were a common complaint, especially during peak hours, leading to frustration among customers.
AL
Audrey L
Nov 10, 2025
1.0
Je comprends le manque d'employés, je comprends que les quarts de nuit ne sont pas attirants, mais quand nous prenons la peine d'aller voir sur internet les heures d'ouverture, et qu'il est clairement mentionné : ouvert 24h, qu'il y a une enseigne illuminée inscrit 24h, que le Mcdonald est annoncé avant la bâtisse comme étant ouvert 24h, et que le service à l'auto dit: ouvert 24h, on arrive sur place à 3h30 du matin et que les 2 employés sur place nous informent que le Mcdonald est fermé. Aidez vous s.v.p.
AL
Abdelhakim Laamri
Nov 7, 2025
1.0
Très souvent, les commandes Uber Eats prennent beaucoup de temps à être prêtes dans ce restaurant. On attend parfois plus de 20 minutes avant de recevoir la commande, même quand il n’y a pas beaucoup de monde. Ce serait bien d’améliorer la rapidité du service pour les livreurs. Merci.
SC
Stéphanie Cherhal
Nov 5, 2025
4.0
Depuis quelques temps je trouves que le service au volant de soir est rapide sans erreurs dans ma commande enfin des employés compétents 👏.
AA
A
Oct 23, 2025
1.0
Attitude problem to the person who reçieved me at the window very rude and unprofessional stressed out of her mind it’s uncalled for couldn’t even speak without being interrupted aragant type lady in her 60s sad wow I will never ever go back there McDonald’s wow what’s going on my brother also couldn’t believe his eyes and how they were wow .
AT
Al Torano
Oct 23, 2025
1.0
Service tres desagréable, gros gros manque de respect, aucune approche de service a la clientele, Gestion Catherine Giguere fait vraiment dure et sali l’image globale de Mcdonald, un plainte à été faite au QG
What are the regular dine-in hours for McDonald's at 13880 Chemin Saint-Simon, Mirabel?
This McDonald's location is open 24 hours every day of the week for dine-in service.
When is the drive-through open at this McDonald's?
The drive-through is open 24/7, 365 days a year at this location.
What are the delivery hours for this McDonald's in Mirabel?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer in-store pickup?
Yes, customers can order ahead and pick up their orders in-store.
Which payment options are accepted at this McDonald's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa cards.
What type of attire is recommended when visiting McDonald's at this location?
Casual attire is recommended when visiting this McDonald's.
Can customers find coffee and breakfast items at this McDonald's?
Yes, this location serves coffee and offers breakfast, lunch, and dinner menus.
Are there any pharmacies near this McDonald's in Mirabel?
Yes, there are multiple nearby pharmacies including Uniprix Thomas-Ugo Deschenes and PJC Jean Coutu, convenient for customers needing medical or health products before or after their meal.
What entertainment options are located near McDonald's at Chemin Saint-Simon?
Nearby is Bar Le Casino de Mirabel, a local bar and casino where customers can enjoy entertainment before or after dining.
Are there other dining options near this McDonald's?
Yes, nearby dining includes Thai Express for Asian cuisine and Ben & Florentine Saint-Canut for Canadian diner-style meals, providing customers with diverse food choices in the area.