McDonald's

3.4
1303 reviews
Service-au-volant Service au stationnement

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
13880 Chemin Saint-Simon, Mirabel, QC
J7N 1P3, Canada

Hours

Reviews

3.4
1,303 reviews
5 stars
407
4 stars
307
3 stars
232
2 stars
108
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising fast and courteous service while others experienced rudeness and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a significant issue with order accuracy.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The restaurant was generally noted for its cleanliness, with some customers highlighting well-maintained facilities.

Wait Times

Long wait times were a common complaint, especially during peak hours, leading to frustration among customers.
  • AL
    Audrey L
    Nov 10, 2025
    1.0
    Je comprends le manque d'employés, je comprends que les quarts de nuit ne sont pas attirants, mais quand nous prenons la peine d'aller voir sur internet les heures d'ouverture, et qu'il est clairement mentionné : ouvert 24h, qu'il y a une enseigne illuminée inscrit 24h, que le Mcdonald est annoncé avant la bâtisse comme étant ouvert 24h, et que le service à l'auto dit: ouvert 24h, on arrive sur place à 3h30 du matin et que les 2 employés sur place nous informent que le Mcdonald est fermé. Aidez vous s.v.p.
  • AL
    Abdelhakim Laamri
    Nov 7, 2025
    1.0
    Très souvent, les commandes Uber Eats prennent beaucoup de temps à être prêtes dans ce restaurant. On attend parfois plus de 20 minutes avant de recevoir la commande, même quand il n’y a pas beaucoup de monde. Ce serait bien d’améliorer la rapidité du service pour les livreurs. Merci.
  • SC
    Stéphanie Cherhal
    Nov 5, 2025
    4.0
    Depuis quelques temps je trouves que le service au volant de soir est rapide sans erreurs dans ma commande enfin des employés compétents 👏.
  • AA
    A
    Oct 23, 2025
    1.0
    Attitude problem to the person who reçieved me at the window very rude and unprofessional stressed out of her mind it’s uncalled for couldn’t even speak without being interrupted aragant type lady in her 60s sad wow I will never ever go back there McDonald’s wow what’s going on my brother also couldn’t believe his eyes and how they were wow .
  • AT
    Al Torano
    Oct 23, 2025
    1.0
    Service tres desagréable, gros gros manque de respect, aucune approche de service a la clientele, Gestion Catherine Giguere fait vraiment dure et sali l’image globale de Mcdonald, un plainte à été faite au QG

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 13880 Chemin Saint-Simon, Mirabel?

This McDonald's location is open 24 hours every day of the week for dine-in service.

When is the drive-through open at this McDonald's?

The drive-through is open 24/7, 365 days a year at this location.