Customers frequently reported long wait times for their orders, with some experiencing delays of over 30 minutes.
Food Quality
Many reviews highlighted issues with food being served cold or improperly prepared, including hard fries and incorrect orders.
Cleanliness
Numerous customers noted unsanitary conditions, including overflowing trash bins and dirty tables.
Staff Competence
Several reviews mentioned a lack of coordination among staff and issues with language barriers, leading to incorrect orders and poor service.
Customer Experience
While some customers praised the friendly service, many expressed frustration over repeated mistakes and overall dissatisfaction with their visits.
CS
Caroline S
6 days ago
4.0
C'est du mcdo. On ne peut pas se tromper. Aussi, le McVégé est vraiment bon.
SG
Sylvie Gagné
Nov 3, 2025
3.0
C'est de moins en moins rapide pour un "fast food". 20 minutes d'attente pour un hamburger et une Frites....!
GF
grace ferraro
Oct 31, 2025
3.0
Just went in with a friend to have a warm coffee and the temperature inside McDonald's was colder than the outside temperature.
SG
Stéphane Grégoire
Oct 29, 2025
3.0
En tant que restaurateur rapide, c’est bien, mais souvent inégal comme repas. Les frites sont trop froides à l’occasion, ou alors c’est votre hamburger qui est trop froid.
Le service est courtois et rapide. Ils sont vraiment gentils.
Pour ce qui est de l’ambiance, c’est un endroit où l’on s’y assoit.
JD
Joëlle Doganieri
Oct 8, 2025
1.0
À 19h la commande entière était froide. Après avoir mis mes doigts jusqu'au centre de ma grand frites, j'ai demandé à les faire changer, car elles étaient très froide et raide. L'employé la pris et remis dans le présentoir à frite au lieu de la jeter... L'autre frites qu'elle m'a donné en remplacement était aussi froides.. arrivée à la maison, nous avons pris une grande poutine, on a reçu une petite. On a pris un quart de livre fromage pour les coupons Monopoly, on a reçu un quart blt sans coupons à la place. Les croquettes était raide tellement que c'était froid.. nous habitons a 5 minutes du McDo.. ce n'est vraiment pas normal.. Ça serait bien aussi que les employés porte un filet à cheveux également.. ce n'est pas agréable de voir les long cheveux aller partout dans un restaurant.
What are the operating hours of McDonald's in Mascouche?
McDonald's in Mascouche is open 24 hours a day, 7 days a week.
Can I order food delivery from McDonald's Mascouche at any time?
Yes, delivery service is available 24/7 at McDonald's Mascouche.
Does McDonald's Mascouche offer drive-through service?
Yes, the drive-through at McDonald's Mascouche is open 24 hours a day, 7 days a week.
What payment methods are accepted at McDonald's Mascouche?
McDonald's Mascouche accepts American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Mascouche serve breakfast, lunch, and dinner?
Yes, McDonald's Mascouche serves breakfast, lunch, and dinner all day.
Is there a mobile app available to order from McDonald's Mascouche?
Yes, you can order using the My McD’s App available on both iOS and Android devices.
Can I pick up my order in-store at McDonald's Mascouche?
Yes, McDonald's Mascouche offers in-store pickup and delivery services.
What types of cuisine and services does McDonald's Mascouche offer?
McDonald's Mascouche is a fast food restaurant serving burgers, coffee, ice cream, salads, sandwiches, breakfast, and American cuisine with drive-through and dine-in options.
Are there other fast food options near McDonald's Mascouche?
Yes, nearby fast food options include several other McDonald's Canada locations and St-Hubert chicken restaurants.
Where can I find convenience stores near McDonald's Mascouche?
Nearby convenience stores include Couche-Tard and Circle K, which are good options for snacks or quick stops before or after your visit.
Are there bank services available near McDonald's Mascouche?
Yes, TD Canada Trust branches and ATM as well as Scotiabank locations are near McDonald's Mascouche for your banking needs.