Many customers reported issues with food freshness, taste, and portion sizes, with several describing meals as tasteless or containing old ingredients.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and mishandling of orders, leading to customer dissatisfaction.
Cleanliness
While some customers noted cleanliness, others mentioned unpleasant odors and unsanitary conditions, indicating inconsistency in restaurant hygiene.
Value for Money
Several customers expressed that the food was overpriced for the quality received, with complaints about small portions and lack of flavor.
Positive Experiences
Despite the negative feedback, some customers praised the atmosphere, quick service, and specific dishes, indicating that there are positive experiences to be had.
EH
Etienne Hubert
4 days ago
5.0
Rapide, Pad thaï épicé a souhait, staff toujours sympa
MN
Malyk Nolet-Berthelot
Oct 4, 2025
5.0
La cuisine étais vraiment bonne
AB
Anna Boshyan
Aug 21, 2025
1.0
If I could rate 0, I would, I ordered tai with chicken and pineapple. Honestly, I wish I could find pineapple or chicken in that food! The bowl is full of rice, 2 fingernail size canned pineapples, I am not exaggerating there were indeed 2 tiny pineapples. As for chicken, old fried bread with no chicken pieces inside. Horrible food, so horrible I went back and complained and said that one should have respect for other’s work people do hard work for a full hour or even more to earn 20 dollars and tou guys sell garbage wasting other’s money. I put their food in the garbage and of course they won’t refund, they suggested to replace but who would take another garbage food. They say if you touched the food they can’t refund. What does that mean, are they planning to offer it to someone else? Or how I am supposed to know that the food does not contain all the ingrédients or they ingredients are old and taste like nothing without tasting it. Am I supposed evaluate the food by just looking at it and be able to understand that there is no chicken inside the bread crust?
MM
Martine Martine
Aug 14, 2025
5.0
Toujours très bon! Portions généreuses!
IL
Isabelle Lavallée
Jul 31, 2025
3.0
Rouleau printanier aux crevettes n’est pas très frais et ne contient pratiquement que de la salade et vermicelles. J’avais deux crevettes dans le rouleau. La soupe Thaï goûte bon mais encore là, très loin de mes attentes si je me fie aux photos. Très peu de légumes et garniture.
Frequently Asked Questions About Thai Express Restaurant Laval
What is the address of Thai Express Restaurant Laval?
The restaurant is located at 4620 Desserte Sud Laval (A-440) O, Laval, QC, H7T 2Z8, Canada.
What are the opening hours of Thai Express Restaurant Laval?
Thai Express Restaurant Laval is open every day from 11:00 AM to 9:00 PM.
What types of payment are accepted at Thai Express Restaurant Laval?
They accept cash and contactless payments.
How can I contact Thai Express Restaurant Laval by phone?
You can reach them at +1 450-687-2555.
What cuisine does Thai Express Restaurant Laval specialize in?
The restaurant specializes in Thai cuisine.
Where can I follow Thai Express Restaurant Laval on social media?
You can follow them on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
Are there any other Thai restaurants nearby Thai Express Restaurant Laval?
Yes, there are multiple other Thai Express locations nearby that serve Thai and Asian cuisine.
What coffee shops are near Thai Express Restaurant Laval where I can grab a drink before or after dining?
Starbucks Canada is a nearby coffee shop where you can enjoy a coffee before or after your meal.
Are there other dining options near Thai Express Restaurant Laval?
Yes, nearby you can find Coco Et Compagnie for breakfast and brunch, McDonald's for fast food, and Sushi Shop for sushi and Asian dishes.
What nearby services are available around Thai Express Restaurant Laval for customers?
Nearby services include medical facilities like Centre Vasculaire & Esthétique Laser and Imagix - Radiologie 440, educational centers like Oxford Learning Laval Chomedey, and financial services such as RBC Royal Bank ATM.