Customers frequently reported extremely long wait times, often exceeding 20 minutes, particularly at the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including cold, poorly prepared items and missing ingredients.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, with some describing them as dirty and poorly maintained.
Staff Attitude
While some customers praised the friendliness of certain employees, many others reported unprofessional behavior and poor customer service.
JL
Jeremy Landry
Jan 4, 2026
1.0
(Attente de 45 min en temps que client dont moi) soi pres disant manager cris après les livreur manque de professionnalisme mes je comprend il étais 3h le matin mais je croi que sa aurais pu etre une meilleur expérience pour moi un peu déçu
MJ
Marc Juteau
Jan 3, 2026
1.0
PIRE service que j'ai connu dans un mcdo, non seulement nous avons attendus plus de 20 minutes par un soir pas tellement achallandé, il y a eu des erreurs dans notre commande ainsi que des produits manquants, j'ai avisé la fille directement au comptoir avant de quitter avec la commande. refuse d'échanger ce qui n'est bon et refuse de me rembourser.pour courronnez le tout, le mmauvais repas que j'ai reçu était froid. plus JAMAIS, service client inexistant.
MM
maelie mailloux
Jan 2, 2026
1.0
jamais commander en ligne à ce mcdo. il manque la moitié de ma commande et l’autre moitié est à moitier bien fait. c’est pas la première fois et à chaque fois que j’appelle, jamais aucune réponse.
PA
philippe antoine
Dec 30, 2025
1.0
Pire expérience de ma vie chez McDonald's... Et pourtant, je suis déjà allé à celui de Sussex au Nouveau Brunswick. 1 demie heure à attendre ma commande en admirant la 15aine d'employés tourner en rond, totalement désorganisés. C'est sale, les alarmes sonnent partout, il n'y avait même plus de cups pour le ketchup. Du grand n'importe quoi, à éviter à tout prix.
MG
Miguel Pagé Guerette
Dec 29, 2025
1.0
Trouver un poils dans ma bouffe! Avec comme réponse "désolé monsieur"
What are the regular business hours for McDonald's at 623 Av. Marc-Aurèle-Fortin?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the drive-through service is available 24/7 at this McDonald's.
Can I get food delivery from this McDonald's?
Yes, delivery service is available 24/7 at this McDonald's location.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a children's menu and family-friendly environment?
Yes, it has a children's menu and welcomes families and children.
Is dine-in available at this McDonald's location?
No, dine-in service is not offered at this location, but takeout, delivery, and drive-through are available.
What nearby gas stations can I visit before or after going to McDonald's?
Several Petro-Canada gas stations are located nearby, convenient for refueling before or after your visit.
Are there any nearby convenience stores to this McDonald's?
Yes, Marché Express convenience stores are located close by for additional shopping needs.
What automotive services or dealers are near this McDonald's?
Nearby automotive services include Honda dealerships and Honda Ste-Rose auto parts stores, useful if you need car-related services before or after your meal.