Customers consistently reported extremely long wait times, often exceeding 20 minutes, especially at the drive-thru.
Food Quality
Many reviews highlighted poor food quality, including cold, greasy, and improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, with reports of dirt and unpleasant odors.
Staff Attitude
Feedback indicated a mix of friendly and unprofessional staff behavior, with some customers experiencing rudeness and lack of respect.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to customer frustration.
BP
Berwens Ryan Prophete
2 days ago
5.0
J’ai adorer leurs poutine la sauce très généreuse je n’ai jamais été déçu
L
Élodie
2 days ago
1.0
0 étoiles , service de m****
DN
Despoina Nana
Nov 13, 2025
1.0
Every time I get a McMuffin, it’s burnt. I have photos. Almost every time. I respect that they work hard, but this has gone too far. Of course, McDonald’s won’t do anything. We eat garbage and pay for it. Shameful and disgraceful.Every time I get a McMuffin, it’s burnt. I have photos. Almost every time. I respect that they work hard, but this has gone too far. Of course, McDonald’s won’t do anything. We eat garbage and pay for it. Shameful and disgraceful.
I'd like to rate them minus 100 (-100).
What are the regular business hours for McDonald's at 623 Av. Marc-Aurèle-Fortin?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer drive-through service and what are its hours?
Yes, the drive-through service is available 24/7 at this McDonald's.
Can I get food delivery from this McDonald's?
Yes, delivery service is available 24/7 at this McDonald's location.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a children's menu and family-friendly environment?
Yes, it has a children's menu and welcomes families and children.
Is dine-in available at this McDonald's location?
No, dine-in service is not offered at this location, but takeout, delivery, and drive-through are available.
What nearby gas stations can I visit before or after going to McDonald's?
Several Petro-Canada gas stations are located nearby, convenient for refueling before or after your visit.
Are there any nearby convenience stores to this McDonald's?
Yes, Marché Express convenience stores are located close by for additional shopping needs.
What automotive services or dealers are near this McDonald's?
Nearby automotive services include Honda dealerships and Honda Ste-Rose auto parts stores, useful if you need car-related services before or after your meal.