McDonald's

3.4
1508 reviews
Service-au-volant stationnement McLivraisonᴹᴰ

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
37, Boul. Samson, LAVAL, QC
H7X 3R8, Canada

Hours

Reviews

3.4
1,508 reviews
5 stars
484
4 stars
352
3 stars
265
2 stars
110
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions.

Food Consistency

Many customers reported inconsistencies in food quality and order accuracy, with missing items and incorrect orders being common complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.
  • KN
    Kim N.
    5 days ago
    3.0
    Going through the drive-through was tough this time, He needs to change jobs, Thanks 🙏... Passer au service au volant était difficile cette fois-ci. Il devrait changer de travail. Merci 🙏...
  • FC
    Fellow uber driver 4 drivers and customers
    Dec 30, 2025
    1.0
    On December 30th, I went to the Sainte-Dorothée McDonald’s around 1:50 AM to pick up an order for my client. The order was ready, but it wasn’t bagged, and I ended up waiting about 25 minutes. The supervisor, Bal, was there but wasn’t really doing anything productive and very unprofessional, asked me to cancel the order because she doesn’t want to bag the order. The cameras can confirm. I was left waiting. In the end, I had to cancel the order, and it was pretty frustrating. Fix your late night shift.
  • EB
    Eyad Bittar
    Nov 16, 2025
    1.0
    Le drive est tres mal indiquer,la fenêtre «payer ici» est non fonctionnel est c est meme pas indiquer.Il faut payer et recevoir la commande dans la fenêtre d ‘après alors que c est ecrit «recevez ici» Quand on demande des explications, on se fait totalement ignorer.Honteux
  • KS
    Keila Smith
    Nov 14, 2025
    1.0
    Même affaire que la plus part des mcdo… je demande une poutine ranch on me donne une Buffalo. Je demande sans cornichons, on met pleins de cornichons. Rendu là, on dirait qu’ils font exprès.
  • 3V
    3030Marguerite “3030Margueritev3r” v3r
    Nov 12, 2025
    1.0
    J’aurais voulu mettre 0 Quand vous commandez un double, ils mettent un simple dans la boîte! Par contre la boîte c’est bien un double! Donc maintenant en plus de vérifier si la commande est complète il faut maintenant vérifier que MacDonald ne cherche pas à nous fourer! Ils sont à une galette de viande près! C’est pitoyable!

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 37, Boul. Samson, Laval?

McDonald's at 37, Boul. Samson, Laval is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location.