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Brand Certified

McDonald's

3.4
(1519 reviews)

Business Details

37, Boul. Samson, LAVAL, QC
H7X 3R8, Canada
(450) 689-3334
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
37, Boul. Samson, LAVAL, QC
H7X 3R8, Canada

Hours

Reviews

3.4
1,519 reviews
5 stars
490
4 stars
354
3 stars
266
2 stars
111
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, especially during late-night hours, with some experiencing delays of over 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and frequent mistakes in fulfilling requests.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior from employees.

Food Quality

While some customers enjoyed the food, others expressed dissatisfaction with the quality, including complaints about uncooked items and poor presentation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and with food handling.
  • ZA
    Zarif akthar
    Feb 19, 2026
    5.0
    McDonald’s is honestly one of my favorite fast-food spots. Every time I go, the food is fresh, hot, and made really fast. The fries are always crispy and perfectly salted, and they’re probably the best part of the meal. The burgers are simple but super satisfying, especially when you’re really hungry. I also like their Chicken McNuggets because they’re crunchy on the outside and soft on the inside. Another thing I like about McDonald’s is how quick and easy everything is. You can order at the counter, use the self-serve screens, or even order on your phone. The workers usually move fast, so you don’t have to wait long. It’s also not too expensive compared to other places, which makes it a good option when you don’t want to spend a lot of money. It’s not the healthiest food, but it’s perfect when you just want something tasty and filling. Overall, I’d rate McDonald’s a solid 8/10 because it’s convenient, affordable, and always hits the spot.
  • OG
    Olivia Gagnon
    Feb 6, 2026
    5.0
    The best place and location
  • SS
    skyt12
    Jan 31, 2026
    1.0
    They never have the correct happy meal toys. They always give the unwanted toys from previous times
  • JJ
    Jeremy
    Jan 27, 2026
    5.0
    Parfait. Les employers était souriant et prêt à servir. Je recommande cette place
  • DM
    Dixit mahajan
    Jan 13, 2026
    2.0
    Need to add extra staff for the night, one person taking forever for drive thru. Overall Food quality is good.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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