Five Guys

4.0
461 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 600 Rue Lucien-Paiement in Laval is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
600 Rue Lucien-Paiement, Laval, QC
H7N 0A5, Canada

Hours

Reviews

4.0
461 reviews
5 stars
271
4 stars
77
3 stars
27
2 stars
30
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

While many praised the burgers and fries, there were complaints about inconsistent food quality and portion sizes.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Positive Experiences

Despite the negatives, several customers expressed satisfaction with the food and service, noting friendly staff and good atmosphere.

Parking Difficulties

Many customers mentioned challenges with parking at the location.
  • PS
    Peter Sitthidah
    4 days ago
    2.0
    And in for a quick bite during a break, was in my work uniform public transit . One of the cooks, young Middle East guy yells at me we’re on strike. Very unprofessional and not welcoming. I come in to have a meal and enjoy my break. Do not feel like going back there.
  • CD
    carine darbonville
    6 days ago
    2.0
    3 burgers livrés avec des articles manquants sur 5 commandés, dont pour 1 burger il manquait 3 articles (laitue tomate et Mayo)
  • PL
    Pascal E. Lucien
    Nov 7, 2025
    2.0
    Très déçu de ma visite chez Five Guys. La nourriture était complètement froide — autant les frites que les deux burgers que j’ai commandés. Pour un restaurant réputé pour ses burgers, c’est franchement inacceptable. La seule chose qui valait la peine, c’était le milkshake, qui heureusement était excellent. Dommage, parce que j’avais de bonnes attentes, mais je ne pense pas y retourner.
  • JS
    Johanne Simard
    Nov 6, 2025
    5.0
    Good burgers!!! The poutine was super big and the self serve 🥜 on the counter to help us wait was nice! Cool place 👍🏻
  • QQ
    Queen
    Oct 26, 2025
    2.0
    So... my friend didn't want to come eat with us at MissPho next door, wanted a takeout from fiveguys and join us. Even if we went at the same time, we had time to finish each dish at misspho, while he was still waiting his burger and fries next door !! Its supposed to be a fastfood. Either they dont hire enough employe or they arent trained properly.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.