Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, indicating a high error rate.
Food Quality
While some customers enjoyed the food, others reported issues such as cold meals and poorly prepared items.
Management Issues
Several reviews mentioned unprofessional behavior from management, including shouting at customers and creating a hostile environment.
Cleanliness and Atmosphere
The restaurant was generally described as clean and spacious, but some customers noted unsatisfactory conditions, such as broken equipment.
RR
Ryan Ruttan
1 day ago
1.0
Waited for over an hour to pick up delivery. Still wasn't ready so I cancelled. If you can't figure this out, somebody else will. I encourage all unhappy drivers and recipients to leave a 1 star review, and to not make the same mistake twice.
JM
Joannie “Mme.jojo”
3 days ago
1.0
Je suis allée un jeudi soir et c'était assez achalandé. J'ai attendu 40 minutes ma commande, qui n'était pas si grosse (famille de 4). Et quand on m'a donné ma commande, j'ai dû retourner au comptoir car ils avaient oublié le berlingot de lait et les croquettes dans le joyeux festin d'un de mes enfants. Quand j'ai dis a la commis qu'il n'y avait pas de croquettes dans le joyeux festin et manquait le lait je me suis fait regardé comme si j'essayais de les arnaquer. Les employés avaient l'air dépassés.
JN
joseph negro
Nov 14, 2025
3.0
Went here for 3 coffees And 2 apple pies. The manager Michelle was fantastic, she greeted me with a smile and took my order. She informed me that the apple pies were put in the oven just then and it would take roughly 6 minutes or I could have the caramel ones and get it right away. I said that because she was so pleasant I would wait. She was very humorous and took jokes quite well. As I was waiting another older manager gave my turnovers to another customer even though the cashier told her that they were part of my order. The other customer had just arrived and paid at the moment. As you will notice from my pictures, I think she kept my turnovers in the oven longer because she saw me wearing an STM jacket. I also think it was because I was very friendly with the other manager. The only reason I gave a 3 star was because Michelle was friendly, humorous and polite. When I told her what happened she smiled apologized and said it probably was because of my jacket and that she didn’t like the STM.
DM
Devasenan Murugan
Nov 13, 2025
5.0
One of the best experiences that I have had at this mcd. The food here was so good and the quality of service was great as well.
KC
Kevin Zion (ChocapiC)
Nov 5, 2025
5.0
Ordered the new McVeggie. The service was fast. It took less than a minute between the time I order and the time I received it.
Friendly people and the lobby was pretty clean. Same with the washroom.
And to finish it off the Store Manager there is very pretty.
What are the operating hours for dining at this McDonald's location?
This McDonald's location is open for dining 24 hours a day, seven days a week.
Can I get food delivered from this McDonald's, and what are the delivery hours?
Yes, this location offers delivery services available 24/7.
Is there a drive-through option available and when is it open?
The drive-through is open 24 hours a day, every day of the week.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods does this McDonald's accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this location welcomes families and has a children's menu.
Can I order McDonald's food through an app?
Yes, you can order through the My McD’s app available on Android and iOS devices.
What nearby places of interest can I visit before or after dining at this McDonald's?
Nearby you can visit Les Aliments M&M supermarket, BMO Banque de Montréal, and the SAQ-Lachine liquor store for your grocery, banking, and beverage needs.
How can the nearby BMO Banque de Montréal be useful for McDonald's customers?
Customers can easily access banking services at BMO Banque de Montréal before or after their meal at McDonald's.
Are there any health and medical facilities near this McDonald's?
Yes, Cite Medicale Lachine and Dr. Paul Saba's family practice are nearby, offering convenient healthcare services close to the restaurant.