Customers frequently reported slow service, long wait times, and issues with order accuracy.
Staff Behavior
Many reviews highlighted rude and unprofessional behavior from staff, including management.
Food Quality
While some customers praised the food quality, others reported issues such as incorrect orders and poorly prepared items.
Cleanliness
The restaurant was noted for being clean and having a pleasant environment, although some customers experienced issues with food hygiene.
LZ
Lipu Zaman
Jan 6, 2026
4.0
Service ce an be slow sometimes other than that, IT's a regular McDonalds !!!
ZD
Zaman Dhira
Dec 21, 2025
1.0
Literally Drench my poutine with sauce
It was too much sauce I couldn’t handle it.
I manually scoop out the sauce still couldn’t eat it (note i always get this order and i never wanted this much sauce)
FB
Fatimé Rose Barry
Dec 9, 2025
1.0
J'étais vraiment déçue par mon expérience des 4 dernières fois au Mcdo de Lachine. Tout d'abord depuis 2 mois, leur machine de creme glacée ne fonctionne pas, ils ont dit embaucher quelqu'un mais ce n'est toujours pas reparé. Ensuite, la caissiere a été très desagreable envers moi en me pressant mechamment à commander alors que je n'etais pas prête. Tout ça pour dire allez à un autre mcdo, ne perdez pas votre precieux temps à celui de la 28e avenue.
I9
izzykitty 99
Dec 9, 2025
1.0
Keep leaving out items and when I go back and ask them about it they refuse to give me missing items, just today they forgot order of chicken nuggets but gave me the sauce. Oh and apple pies are always burnt and they will give you caramel instead of apple “accidentally”
ID
Ivy Dewar
Dec 6, 2025
1.0
Terrible service, super slow when you go in person! If you uber eats it’s extremely long & it’s almost certain they will mess up your order I rate a 0 if I could
What are the operating hours for dining at this McDonald's location?
This McDonald's location is open for dining 24 hours a day, seven days a week.
Can I get food delivered from this McDonald's, and what are the delivery hours?
Yes, this location offers delivery services available 24/7.
Is there a drive-through option available and when is it open?
The drive-through is open 24 hours a day, every day of the week.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods does this McDonald's accept?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, this location welcomes families and has a children's menu.
Can I order McDonald's food through an app?
Yes, you can order through the My McD’s app available on Android and iOS devices.
What nearby places of interest can I visit before or after dining at this McDonald's?
Nearby you can visit Les Aliments M&M supermarket, BMO Banque de Montréal, and the SAQ-Lachine liquor store for your grocery, banking, and beverage needs.
How can the nearby BMO Banque de Montréal be useful for McDonald's customers?
Customers can easily access banking services at BMO Banque de Montréal before or after their meal at McDonald's.
Are there any health and medical facilities near this McDonald's?
Yes, Cite Medicale Lachine and Dr. Paul Saba's family practice are nearby, offering convenient healthcare services close to the restaurant.