Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
564 reviews
5 stars
179
4 stars
161
3 stars
108
2 stars
37
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.
Order Accuracy
Numerous customers experienced issues with incorrect orders, with multiple errors reported in single transactions.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected during their visits.
Overall Experience
The overall sentiment was negative, with many customers expressing dissatisfaction and labeling it as one of the worst McDonald's locations.
- NFNithaël FerlandOct 17, 20251.0J'ai commandé un thé a la menthe poivré. Le personnel qui parle espagnol qui pense que jai commandé: Thé vert avec supplément de poivre et ertra chantille ._.
- DNDavid Nolet-MauriceOct 14, 20251.0Je comprend maintenant pourquoi c'est le McDonald's le pire réputée dans toute la région J'aurai dû lire les review et me déplacer jusqu'à Sherbrooke rendu la
- MLM LSep 21, 20255.0très bon service
- LMLinda MeunierSep 6, 20251.06 septembre 2025 Commander 1 trio McDouble, c'était vraiment pas bon, pas de fromage entre les deux galelettes de steak haché et presque pas de condiments, très très secs, vraiment pas bon
- CBCharles-Etienne BeaulneSep 1, 20251.0Lors de notre visite, nous avons été surpris de constater qu’il n’y avait personne au comptoir pour nous accueillir. Une fois que quelqu’un est finalement venu nous répondre, l’attente pour obtenir simplement deux sandwichs a été particulièrement longue, dépassant facilement les 15 minutes. Je comprends qu’il ne faut pas toujours prendre le service rapide pour acquis, mais il y a tout de même des limites raisonnables, et dans ce cas l’expérience a été décevante surtout à cause du service et du délai.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 3855, Rue Laval, Lac-Mégantic?
McDonald's is open daily from 5:00 AM to 10:00 PM.
What time does McDonald's delivery service operate?
Delivery is available every day from 5:00 AM to 9:00 PM.
Is the drive-through service available at this McDonald's location?
Yes, the drive-through is open daily from 5:00 AM to 10:00 PM.
Does this McDonald's offer in-store pickup?
Yes, in-store pickup is offered but delivery is not available at this location.
Which meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Rue Laval?
Payments can be made via American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's at this location have a casual dress code?
Yes, the attire is casual for customers visiting this McDonald's.
Are children and families welcome at this McDonald's?
Yes, the location welcomes families and children and offers a children's menu.
What nearby coffee shops can I visit along with McDonald's?
You can visit Tim Hortons, a nearby coffee shop that offers a variety of teas and coffee beverages.
Are there any nearby grocery or specialty stores near McDonald's?
Yes, Boucherie Chez Louis, a butcher shop and specialty grocery store, is nearby for your grocery needs.
What financial services are close to McDonald's on Rue Laval?
Financière Banque Nationale and Banque Nationale banks are located nearby for any financial or investment services.