Customers frequently reported long wait times for their orders, often exceeding 30 minutes.
Food Quality
There were numerous complaints about undercooked chicken and missing items in orders, leading to dissatisfaction with the food.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, including dirty tables and an unsanitary environment.
Staff Attitude
While some customers praised the friendliness of the staff, others noted a lack of motivation and poor service.
Menu Availability
Customers expressed frustration over missing menu items and inconsistent food quality, particularly after renovations.
NN
NeptuneDoragon
Nov 13, 2025
2.0
Ils mettent même pas de sirop dans leur machine à soda🤦🏻♀️
TG
tabou grou
Sep 26, 2025
1.0
C'est la première fois depuis les rénovations. . . Pas mangeable dégueux super gras poulet sec vraiment petite portion VRAIMENT nous ne retourneras pas la DÉGUEUX
LP
Louis Paré
Aug 29, 2025
2.0
J'ai attendu 25 minute pour avoir 1 burger! Quand je suis rentré dans le fast food, il y avait 10 personnes qui attendait leur commande dont un monsieur qui a attendu 45 minutes pour la recevoir. RIDICULE
FP
frank Pedneault
Aug 29, 2025
5.0
La réceptionniste est vraiment jolie et le service est merveilleux, j'adore venir a cette endroit une accueil chaleureuse et ambiance au top
AR
Anwar Rana
Aug 27, 2025
5.0
Called this place before coming from Toronto. The lady was kind to pass phone to a guy who spoke english. The guy Name Usman was polite and helped me to confirm this location Has Halal certification for the chicken.
I reached 4 days later and Usman remembered my name and was genuinely hard working great guy.
Wish more PFK branches have bilingual staff.
I drove 20 mins specially out of way to this location as other locations could not understand or speak english on phone.
Thank you Usman…..