Subway

3.8
410 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gatineau Subway® Restaurant at 20 Du Plateau Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20 Du Plateau Blvd, Gatineau, QC
J9A 3A2, Canada

Hours

Reviews

3.8
410 reviews
5 stars
164
4 stars
107
3 stars
68
2 stars
29
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly and efficient staff while others noted rude behavior and slow service.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions, while others mentioned a clean and well-organized environment.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and well-prepared sandwiches, while others complained about stale ingredients and poorly made orders.

Staff Attitude

While many customers appreciated the friendliness of the staff, there were notable complaints about unprofessional behavior and lack of respect from certain employees.

Order Accuracy

There were multiple reports of incorrect orders and issues with online ordering, leading to customer frustration.
  • TH
    Ta ha
    3 days ago
    5.0
    Bon service les gens sont très sympa
  • DD
    Dianne D.
    4 days ago
    3.0
    While I waited in the car, my friend who speaks English ONLY walked in & ordered 2 Subway sandwhiches. The employee named Marie Kotango was quite rude to her because she did not speak French. This type of manner should not be tolerated by anyone who speaks other languages. The owner/supervisor should be aware of this unprofesional behaviour.
  • MR
    mohammed rahmaoui
    Oct 30, 2025
    5.0
    J’aime beaucoup ce Subway. Les employés sont toujours souriants et rapides, les légumes sont frais et les sandwichs bien garnis
  • SB
    Stephanie Bois
    Oct 30, 2025
    1.0
    Horrible service, rude GM- not apologetic whatsoever for their mistake. I would tell you to go to any other subways and you'd get better treatment and food
  • TT
    Teng Tong
    Oct 26, 2025
    1.0
    Update: the employee felt it was necessary to call me midday while I’m working to yell at me in French and tell me my review was mean. Maybe treat your customers with decency and respect and you won’t get bad reviews. If you’re so miserable working at Subway, find another job, and for everyone’s sake preferably not in customer service. Also, I wonder where the manager is? The other day I made an order online. I arrived to pick up my order and they told me they had cancelled it. They told me I had to wait 3-4 days to get my refund which seemed odd to me. I don’t see why you cancel my order it’s not my fault you guys didn’t have the necessary ingredients to do my order. At least call or email me that you have cancelled it prior to me driving all the way to the Subway and wasting my time. I then placed a new order and the food quality was not up to my standards whatsoever. Avoid this subway at all costs.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 20 Du Plateau Blvd in Gatineau?

The Subway restaurant is open Monday to Tuesday from 8:00 AM to 10:00 PM, Wednesday to Friday from 8:00 AM to 11:00 PM, Saturday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.

Does Subway at Carrefour Du Plateau offer curbside pickup?

Yes, the Subway location at Carrefour Du Plateau offers curbside pickup for convenient order collection.