Numerous customers reported extremely slow service, with wait times often exceeding 30 minutes, and many expressed frustration over incorrect orders.
Staff Attitude
Feedback highlighted a mix of staff attitudes, with some customers experiencing rude and dismissive behavior from employees, particularly during late shifts.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Customers noted that the restaurant's cleanliness was lacking, with dirty tables and restrooms being a recurring complaint.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and expressed hope for improvements.
SC
Sujith chithran
Nov 10, 2025
4.0
As usual... But here the supervisor came near us, to ask about the service.
PL
Patrick LeFrançois
Oct 18, 2025
1.0
Fait 30 minutes qu'ont est assis a la table avec la foutu pancarte. On perd patience, va en bas, ils ont même pas commencé a le préparer.
C'est mort en ce moment, ils ont quoi comme excuse ? Aucune. L'incompétence reigne ici.
Service de plus en plus mediocre malgré la technologie, quand on paye de plus en plus.
Ya je sais pas combien de gens au service au volant sont rentré pour se plaindre en plus.
American Mediocrity. Va falloir que je me pousse a boycotter cette maudites franchise.
NL
Nicholas Lauzon-Adcock
Oct 17, 2025
1.0
Le service est épouvantable, j'ai jamais été capable d'être servi. Aller pas perdre votre temps.
YA
Y A
Oct 15, 2025
4.0
Customer service doesn’t speak English well
SS
sylvain149
Sep 29, 2025
5.0
J'aimerais dire que vous m'avez surpris avec votre service. Il y a longtemps que je n'ai vue des employés aussi souriants et aimable. Je fait la gestion de plusieurs restaurants McDonald's dans mon passé et j'avais perdu espoir de retrouver un service aussi bon que dans le temps. Cette visite me redonne de l'espoir que les choses s'améliorent enfin.
Pour l'équipe de gestion, bravo. Les examples viennent toujours du haut et redescendre.
Ne lâchez pas la gagne!
Merci
Un client satisfait.
What are the operating hours for McDonald's in Gatineau?
McDonald's in Gatineau is open 24 hours a day, 7 days a week.
During what hours is the McDonald's drive-through available?
The drive-through is open 24 hours a day, every day of the week.
Where is this McDonald's location situated?
It is located at 50 rue Seto, Gatineau, QC, J9J 4L4, Canada.
What kind of food and service can I expect at this McDonald's?
You can enjoy popular menu items such as the Big Mac and Quarter Pounder along with fast food, coffee, ice cream, salads, and breakfast options.
Is the McDonald's currently open or closed?
This McDonald's location is currently open and operational.
Can I find other fast food options near this McDonald's?
Yes, A&W Canada and Pizza Hut are nearby fast food restaurants where you can find additional dining options.
Are there any grocery stores nearby if I want to shop before or after visiting McDonald's?
Yes, nearby grocery options include Maxi, Maxi Aylmer Vanier, and Couche-Tard convenience store.
What nearby services could assist me if I need banking or shipping while visiting McDonald's?
Scotiabank ATM and UPS Access Point location are close by for your banking and shipping needs.
Where can I find coffee shops near this McDonald's?
Mr. Puffs coffee shop is a nearby option for additional coffee and dessert choices.
How can I connect with McDonald's online or via social media?
You can visit their official website at https://www.mcdonalds.com/ca or follow their Facebook page "McDonald's Canada" at https://www.facebook.com/347860091736958.