Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Customers reported unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with missing items in their orders and incorrect food preparation.
Staff Attitude
Several reviews mentioned unhelpful or condescending behavior from staff, particularly in handling customer complaints.
Food Quality
Feedback indicated dissatisfaction with food quality, including cold items and poorly prepared meals.
RM
Roger Major
Nov 16, 2025
1.0
Woww
J’ai commandé 2 grande frites
Pour un montant de $10
Les pires frites que j’ai jamais mangé
Froide, dure avec une texture de rubber et un goût bizarre
Qu’on est arrivé à la maison direction poubelle
Jamais plus chez Mc Scrap
Pont Alonzo, Gatineau
JP
J-R Pariseau
Nov 15, 2025
1.0
Patate dure pateuse comme si sa fais longtemps qui on ete cuite. Le macpoulet tres dure et froid on dirais que sa ete remis dans lhuile pour le rechaufer une deuxieme fois
KB
KOCEILA Bassaid
Nov 8, 2025
5.0
Personnel sympathique et rapide, je ne comprends pas ceux qui pleurnichent dans les commentaires.
JD
Jordan Dicenso
Oct 25, 2025
1.0
Worst service ever
And bad attitude from the manager on top of that.
JG
Jean-Pierre Godbout
Oct 4, 2025
2.0
The gentleman storming out of his car with his coffee and receipt in his hands swearing should have been a warning sign, but I stayed in the drive through lane anyhow. It was early, i promised my wife a bagel and I had a hankering for 2 breakfast burritos. The second off putting bit was when a tried to order. There was definitely some miscommunication happening - and I really appreciated when the employee stopped talking, for no reason, came back on and we had to start over. The highlight of that portion was by far the fact that i asked for a bagel and the employee told me McD's didnt have bagels - I questioned my whole existence and wondered if all those times i had had a BLT bagel at Macdonald were real. 7 min later, what should have lasted at most 1 min, we were done. I held myself back from driving off (I really should have). I made it to the window, paid and was told to pull aside for my order. A few moments later, bag in hand, a nice employee handed me my order. I checked quickly and it "looked" like everything was there. 15 min later, at home, I unpack to see they forgot 1 burrito (remember this was THE reason I had gone there), no salsa, one potato missing and the coffees seemed more like glasses of cream with a hint of coffee in them. They got the orange juice right. Morale: if you see an angry man go in with a cup of coffee and a receipt, don't go there.