Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.9
3,016 reviews
5 stars
762
4 stars
513
3 stars
462
2 stars
292
1 star
987
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from excellent and friendly to slow and inaccurate orders.
Cleanliness
Feedback indicates that cleanliness has improved, but some customers still found the restaurant and bathrooms to be unsanitary.
Order Accuracy
Several reviews highlighted issues with incorrect orders, particularly in drive-thru and app orders.
Staff Attitude
While many customers praised the staff for being friendly and professional, there were also complaints about unprofessional behavior from some employees.
Food Quality
Most customers enjoyed the food, noting it was hot and fresh, although there were instances of receiving cold or poorly prepared items.
- MLMederick Lapointe4 days ago1.0Sa fait 4 fois que je vais la vers les 15h40, le gérant vaux pas grand chose, surtout pas le salaire... Et il sont 12 dans la cuisine et sur les 4 fois il se sont trompé sur la commande. De plus la quantité de sauce es extrêmement médiocre surtout dans les poutine. En 5 min d'attente, 2 personnes sont revenus pour plus de sauce a poutine et moi j'aurais du attendre d'ouvrir la mienne pour constater qui es avais même pas un sachet de sauce a ketchup.... Vaux mieux un petit détour pour un autre McDo sa c sur.
- RRRonald RivetNov 14, 20255.0Je viens de fort coulonge jaime arreter au mcdo du plateau parce ne manger et beau et chaud le personnelle est agreable
- PKPierrot KilodiNov 12, 20255.0J’ai tellement aimé le service rapide, ma commande étais très bien assemblé et j’ai été accueilli avec beaucoup de sourire ☺️☺️
- RMRob McIntyreOct 25, 20254.0This is a good sized, full service McDonalds. And by full service I mean they served all of the products one can buy at a normal McDonalds. But I found the bathroom facilities to be quite cramped and there appears to be an issue trying to get to this restaurant from the mall next door with a car. The intersection next to the restaurant appears to have been left incomplete, forcing drivers onto Boulevard Du Plateau and into a badly designed plaza. I'm definitely not going to go back until a four way intersection is built on Boulevard Des Grives, connecting Rona to the rest of the commercial space there.
- EHEmma HuardOct 17, 20255.0I’ve visited this McDonald’s many times over the years, and it consistently delivers exactly what you expect — quick service, familiar comfort food, and a clean, welcoming atmosphere. Whether it’s an early-morning coffee run, a road-trip stop, or a late-night craving for fries, most of the team here handles every rush with professionalism and a smile. The staff are usually upbeat and efficient, even when the line is long or the drive-thru is packed. Orders are almost always accurate, and the food comes out fresh and hot. I especially appreciate how well-managed the dining area tends to be — tables are cleaned quickly, the drink station is stocked, and the bathrooms are generally tidy. It’s also nice to see the effort McDonald’s has made toward digital convenience: the mobile app, order kiosks, and loyalty rewards make the experience even smoother. Of course, McDonald’s isn’t fine dining — it’s about reliability, affordability, and comfort, and this location nails that balance. Whether you’re here for a quick breakfast sandwich, a treat after a long day, or your go-to McFlurry fix, this McDonald’s continues to deliver the classics that keep people coming back.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 243 Boulevard Des Grives, Gatineau?
The McDonald's at 243 Boulevard Des Grives in Gatineau is open 24 hours every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, delivery is available 24 hours a day, seven days a week at this McDonald's location.
Is there a drive-through service available and what are its hours?
Yes, this McDonald's offers drive-through service 24 hours a day, every day.
Can I order in-store pickup at this McDonald's?
Yes, in-store pickup is available at this McDonald's location as a pickup and delivery service.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Boulevard Des Grives?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is the McDonald's at this location family and child-friendly?
Yes, it welcomes families and children and offers a children’s menu.
Are there any nearby ATMs or banks close to the McDonald's for convenient access to cash?
Yes, nearby you can find The Exchange Network ATM, CIBC, National Bank with cash at ATM only, RBC Banque Royale, Banque Nationale, and Caisse Desjardins, offering multiple banking options.
Which nearby restaurants could I visit before or after dining at McDonald's on Boulevard Des Grives?
Nearby dining options include Boston Pizza, Olivia bistro boutique, La Cage - Brasserie Sportive, and Dough Co. for donuts and coffee.
Are there any nearby stores where I can shop after visiting McDonald’s at Boulevard Des Grives?
Yes, Dollarama discount store, RONA Gatineau hardware store, Matelas Dauphin bedding store, and Rachelle-Bery health food store are nearby for shopping needs.