Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.7
2,265 reviews
5 stars
451
4 stars
374
3 stars
359
2 stars
216
1 star
865
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including slow wait times, incorrect orders, and unhelpful staff.
Food Quality
Customers frequently reported receiving cold, stale, or incorrect food items, with many expressing disappointment in the overall quality.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the bathrooms and overall lack of cleanliness.
Management Issues
Several reviews pointed to poor management and staff training as contributing factors to the ongoing issues at this location.
- DDDragan Didak2 days ago1.0Je remet mon avis ici car ils l'ont enlevé. Ne mangé pas à se mcdo la. Service pourris nourriture a varier également.
- ALAlexandre LopesJan 3, 20261.0Deuxième commande chez ce McDonald’s et deuxième déception. Commande livrée de 140 $. Dès l’arrivée du livreur, il manquait un Big Mac et un Double Quart BLT. En plus, la boisson était de l’eau au lieu de la boisson commandée. Très décevant
- AMAmanda MiltonDec 19, 20251.0Les frites sont froides et 0 service à la clientèle j’ai demandé de vinaigre ils ont pas mis pis pas de paille C’était 15 min d’attente pour une commande incomplète
- MWMaple Grain WoodcraftDec 10, 20255.0Nothing particularly different from the other McDonald's locations, but this one holds years of small memories for me. It was my regular stop on the way to pick up my son from kindergarten and elementary school, a familiar place woven into our routine. Coming back now, I realize how much I’ve missed it — not for anything special on the menu, but for the moments it quietly witnessed. I’ll take some photos next time. Update:
- NPNorthfifty ParallelDec 7, 20251.0I was one of only 3 customers. They were so busy laughing and joking amongst each other in the back that they couldn't even get a simple order right. Didn't get the grinch potatoes nor the cookies in my order. So basically I donated 5$ to McDonald's for no reason. I strongly recommend the location on vanier. The aylmer location always seems to have issues.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Gatineau?
McDonald's in Gatineau is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services available 24/7 every day of the week.
Is there a drive-through option at this McDonald's location, and what are its hours?
Yes, there is a drive-through available 24 hours a day, 7 days a week.
What meal options are served at McDonald's Gatineau throughout the day?
McDonald's serves breakfast, lunch, and dinner.
Can I order food online from this McDonald's?
Yes, you can order food online through their website at https://www4.mcdonalds.ca/mcdeliverycanada/.
What payment methods are accepted at this McDonald's location?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's Gatineau welcome families and children?
Yes, the restaurant welcomes families and children and also has a children's menu.
What are some nearby food options close to McDonald's Gatineau?
Nearby food options include Gabriel Pizza & Restaurant as well as other McDonald's Canada locations.
Are there convenient places nearby for grocery or health food shopping?
Yes, La Boite à Grains and SOL epicerie sante are nearby for organic groceries and specialty health foods.
What nearby services could be useful for customers visiting McDonald's Gatineau?
Nearby services include Ultramar gas stations for refueling and Western Union for money transfer services.