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McDonald's

2.7
(2280 reviews)

Business Details

213, Ch. D'Aylmer, Gatineau, QC
J9H 1A3, Canada
(819) 684-4556
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
213, Ch. D'Aylmer, Gatineau, QC
J9H 1A3, Canada

Hours

Reviews

2.7
2,280 reviews
5 stars
455
4 stars
377
3 stars
358
2 stars
219
1 star
871

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Customers frequently reported cold, poorly prepared food and missing items from their orders.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and litter around the premises.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff training and overall organization.

Mixed Experiences

While many reviews were negative, a few customers noted improvements in service and cleanliness after recent renovations.
  • GR
    Gab The River
    4 days ago
    1.0
    Worst service they Park me for a Hamburger ??? Back in the days you dont Park a car for that kind of order
  • FL
    Food Lover!
    Feb 17, 2026
    2.0
    I ordered at the drive through took about 15 minutes from the time i ordered t’il i got my food and this is how i received it… I had asked for crispy but got grilled, the lettuce you see in the picture is all i got with it and the chicken had a burnt taste to it. The only good thing i had to say good about it was the bun. The lady at the paying window doesn’t double check the order just hands you the debit machine without asking if that is how you’re paying. Doesn’t say a word to you and just continues taking orders. In all its not the first time this has happened there but it is the first time I review it.
  • VM
    Vinny Menslin
    Feb 8, 2026
    4.0
    Ok - was a bit dirty, no refill. But new and had table service
  • VD
    Veadra Duchaine
    Feb 8, 2026
    2.0
    Ignored my curbside order, after 10+ minutes I had to go inside to get it myself. Many workers in the kitchen, hardly any customers inside or at the drive thru
  • TM
    THE TNT MAN
    Feb 8, 2026
    1.0
    I would rate it a zero but it’s not an option the staff at 3:30 am on feb 8th 2026 was absolutely unacceptable, disrespectful and rude cursing at me and made me wait for 8-9mins left to go the the McDonald in plateau which had me served with in 1mins of my order with respect unlike your terrible McDonald in Aylmer you should genuinely shut down. Hire more qualified staff without thinking about the bonuses from hiring diversity staff your company and government require. Get real staff that actually meet the stander and. Pay them more.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Gatineau?

McDonald's in Gatineau is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery services available 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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