McDonald's

3.1
3701 reviews
Service-au-volant stationnement McLivraisonᴹᴰ
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Business Details

180, Boul. Maisonneuve, Gatineau, QC
J8X 3N5, Canada
(819) 777-7878
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
180, Boul. Maisonneuve, Gatineau, QC
J8X 3N5, Canada

Hours

Reviews

3.1
3,701 reviews
5 stars
968
4 stars
728
3 stars
619
2 stars
369
1 star
1,017

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, both in-store and at the drive-thru, with wait times often exceeding 20 minutes.

Cleanliness

Many reviews highlighted poor cleanliness, with dirty dining areas, overflowing garbage, and unsanitary conditions in the bathrooms.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, including lack of communication and disrespectful interactions.

Order Accuracy

There were frequent complaints about incorrect orders, with items missing or substituted without customer consent.

Overall Experience

Overall, the location received a significant number of negative reviews, with many customers expressing dissatisfaction and a reluctance to return.
  • HZ
    H. Z.
    2 days ago
    5.0
    Classic Comfort in a Cozy Setting Grabbed a quick meal—crispy fries, a warm burger, and a festive hot drink—and found myself enjoying the moment more than expected. Sunlight streamed through the windows, adding a cozy vibe as I watched the world go by. Clean space, fast service, and that familiar McDonald’s comfort. Simple, satisfying, and just right.
  • FF
    Flanno
    Nov 8, 2025
    1.0
    This is the worst mcdonalds in my general area. Never have receipt paper in the self-order machine, the screen that shows when your order is ready is never on and my order is ALWAYS wrong. Lol, its comical.
  • AC
    Aj Catura
    Nov 6, 2025
    5.0
    Everytime I go to MacDonald's, I always order the happy meal. I enjoyed all the mystery toys even though I am old now.
  • PB
    Paul Benish
    Nov 4, 2025
    1.0
    Update: November 2025 and this is the state of this restaurant. Gotta run back to the counter when you find you don’t have enough or any napkins in your bag. No ketchup beside the fountain drinks either (turned off). Not enough staff for such a busy location and the restaurant is a mess with garbage overflowing at dinner time
  • LT
    Linq TV
    Oct 30, 2025
    1.0
    It took awhile to write this review. On labor day I ordered double cheeseburger meal add Mac sauce. I spoke English but I am 🇭🇹 and speak fluent French and know Spanish. I asked for Mac sauce they act like they didnt understand me. I switched to french and said its not on the kiosk can you add it. They said they would. Mind you its very hot im hungry and im helping my friend move. I saw order after order get filled from people that came after me. They get to my order finally. I get to my moving truck I bite in and no Mac sauce of course. I had no time because I was moving. Im not even a mcdonalds person but I will never go to that one to the least.
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Frequently Asked Questions About McDonald's

What are the opening hours for dine-in service at McDonald's on weekdays?

McDonald's is open for dine-in from 6:00 AM to 11:00 PM on weekdays (Monday to Friday).

Is McDonald's open 24 hours for delivery services?

Yes, McDonald's offers delivery services 24/7 every day of the week.