McDonald's

3.0
1381 reviews
Service-au-volant stationnement McLivraisonᴹᴰ
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Business Details

38, Boul. Du Mont-Bleu, GATINEAU, QC
J8Z 1J3, Canada
(819) 770-2031
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
38, Boul. Du Mont-Bleu, GATINEAU, QC
J8Z 1J3, Canada

Hours

Reviews

3.0
1,381 reviews
5 stars
371
4 stars
242
3 stars
234
2 stars
129
1 star
405

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times and frequent order mistakes.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Hygiene Issues

Several customers noted unsanitary conditions, including dirty tables and floors, as well as concerns about food safety.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.

Management Concerns

Customers expressed frustration over a lack of leadership and supervision, which they believe contributes to the poor service.
  • AL
    abhi lash
    Nov 1, 2025
    1.0
    Staff is very rude 😡😡😡
  • TS
    Tony Saber
    Nov 1, 2025
    1.0
    Livraison très faible
  • ZJ
    Zavirra Natacha JATSA
    Oct 30, 2025
    5.0
    C’est toujours un plaisir
  • MR
    Megan Rowe
    Oct 20, 2025
    1.0
    Skip number#721296558 placed last night made me and my boyfriend sick since early morning, I was given the junior chicken for free as a thank you for spending 15$+, probably because they couldn’t sell it and had been sitting for awhile, buyers beware! Also, skip never refunded our order because “I didn’t have a photo of the foods issue” like sorry, we didn’t think anything was wrong with the food until it started coming back up 🤣 Also to add- I agree the wait times here are sometimes ridiculous, I’ve been here many times, I understand they can be busy so I never faulted them for that, but after this, I don’t think I will be coming back:/
  • RM
    Rafael Magna
    Oct 5, 2025
    1.0
    I went there on October 5, 2025 – around 7:00 PM The service at this location was extremely slow, it took about 30 minutes to receive my order. I placed my order through the app for table service, but instead of delivering it to my table as expected, they called my number for pickup. My order was also incomplete, the Apple Pie was missing. When I mentioned it, I was told it was sold out (which I wouldn’t have known if I hadn’t asked). They offered a muffin as a replacement, but it was clearly old, cold, and hard to eat. It didn’t taste good, and I ended up throwing it away. Additionally, I requested extra lettuce and pickles on my burger, but the order arrived without the extras. Overall, the experience was a complete mess. There didn’t appear to be any supervisor on duty, and I noticed other customers also complaining about their food. I would strongly recommend avoiding this location.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 38, Boul. Du Mont-Bleu, Gatineau?

McDonald's is open 24 hours a day, 7 days a week at this location.

During what hours is the drive-through service available at this McDonald's?

The drive-through is available 24/7 every day at this location.