McDonald's

3.4
1821 reviews
Service-au-volant stationnement McLivraisonᴹᴰ

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
378, Boul. Maloney Ouest, GATINEAU, QC
J8P 6W2, Canada

Hours

Reviews

3.4
1,821 reviews
5 stars
559
4 stars
417
3 stars
348
2 stars
153
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with staff attitude, leading to a negative perception of the service experience.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and unsanitary conditions, including a report of a fake fingernail found in a drink.

Cleanliness

Many reviews highlighted poor cleanliness standards in the restaurant, with dirty tables, overflowing trash, and unsanitary bathrooms being common concerns.

Staff Attitude

Feedback indicated that staff were often unhelpful or rude, with several customers expressing frustration over the lack of professionalism and training among employees.

Overall Experience

Overall, the location received a mix of positive and negative feedback, but the negative aspects, particularly regarding service and cleanliness, overshadowed the positive comments.
  • LC
    Laurence C
    2 days ago
    1.0
    J'ai commander un café glacé au caramel je l'ai goûter et je suis immédiatement retourner au contoir mon café goûtais aucunement comme les autres que j'ai eu dernièrement. Il navais pas de caramel et goûtais trop amer il est supposé d'avoir 3 lait dedans je pense qu'il on mi un lait pas de Caramel je suis très déçu. Ils on oublié tout tout les sauces que j'ai commandé avec mon repas . Aussi le service était terrible je lui ait dit merci passe une belle journée en retour je n'ai même pas eu un sourire.Les employés travaillait pas et se disait des commentaires Chelou j'avais l'impression de me faire empoisonné si je reconnais mon café a cause de leur attitude
  • MM
    Marc-andré Martel
    Nov 16, 2025
    1.0
    Ça fait des mois que l'eau de la toilette des hommes est seulement branché à l'eau chaude. On s'ébouillante les mains et les gestionnaires semblent ne pas vouloir faire réparer le lavabo. On va se laver les mains à la fontaine de liqueur avec le bouton (Eau). Ridicule
  • KK
    Kim
    Nov 14, 2025
    1.0
    They prioritize drive through, you will wait for 20 minutes if you order in store, and your food will be cold. Very bad, won't be going back.
  • LV
    Luc Villemaire
    Nov 10, 2025
    5.0
    De tous les restaurants McDonald's que j'ai visité celui-ci est de loin le plus sympathique et le plus attentif à sa clientèle
  • CM
    Cello Rose Music
    Nov 8, 2025
    2.0
    Absolutely terrible!! I have been coming to this McDonald's for years, but man it's gone downhill. Everything is dirty, soda area is missing everything. Wait times are very long. And the worse was the women's washroom 🚻 the smell of feces was so intense my child struggled to wash her hands. Avoid!!!! Dirty and staff are very rude!

Frequently Asked Questions About McDonald's

What are the opening hours for in-store visits at McDonald's on Boul. Maloney Ouest?

McDonald's is open 24 hours a day, 7 days a week for in-store visits.

Can I get delivery service from this McDonald's location any time?

Yes, delivery is available 24/7 every day of the week at this McDonald's location.