Customers frequently reported slow service, long wait times, and issues with staff attitude, leading to a negative perception of the service experience.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and unsanitary conditions, including a report of a fake fingernail found in a drink.
Cleanliness
Many reviews highlighted poor cleanliness standards in the restaurant, with dirty tables, overflowing trash, and unsanitary bathrooms being common concerns.
Staff Attitude
Feedback indicated that staff were often unhelpful or rude, with several customers expressing frustration over the lack of professionalism and training among employees.
Overall Experience
Overall, the location received a mix of positive and negative feedback, but the negative aspects, particularly regarding service and cleanliness, overshadowed the positive comments.
LC
Laurence C
2 days ago
1.0
J'ai commander un café glacé au caramel je l'ai goûter et je suis immédiatement retourner au contoir mon café goûtais aucunement comme les autres que j'ai eu dernièrement. Il navais pas de caramel et goûtais trop amer il est supposé d'avoir 3 lait dedans je pense qu'il on mi un lait pas de Caramel je suis très déçu. Ils on oublié tout tout les sauces que j'ai commandé avec mon repas . Aussi le service était terrible je lui ait dit merci passe une belle journée en retour je n'ai même pas eu un sourire.Les employés travaillait pas et se disait des commentaires Chelou j'avais l'impression de me faire empoisonné si je reconnais mon café a cause de leur attitude
MM
Marc-andré Martel
Nov 16, 2025
1.0
Ça fait des mois que l'eau de la toilette des hommes est seulement branché à l'eau chaude. On s'ébouillante les mains et les gestionnaires semblent ne pas vouloir faire réparer le lavabo. On va se laver les mains à la fontaine de liqueur avec le bouton (Eau). Ridicule
KK
Kim
Nov 14, 2025
1.0
They prioritize drive through, you will wait for 20 minutes if you order in store, and your food will be cold. Very bad, won't be going back.
LV
Luc Villemaire
Nov 10, 2025
5.0
De tous les restaurants McDonald's que j'ai visité celui-ci est de loin le plus sympathique et le plus attentif à sa clientèle
CM
Cello Rose Music
Nov 8, 2025
2.0
Absolutely terrible!! I have been coming to this McDonald's for years, but man it's gone downhill. Everything is dirty, soda area is missing everything. Wait times are very long. And the worse was the women's washroom 🚻 the smell of feces was so intense my child struggled to wash her hands.
Avoid!!!! Dirty and staff are very rude!
What are the opening hours for in-store visits at McDonald's on Boul. Maloney Ouest?
McDonald's is open 24 hours a day, 7 days a week for in-store visits.
Can I get delivery service from this McDonald's location any time?
Yes, delivery is available 24/7 every day of the week at this McDonald's location.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, there is a drive-through available 24 hours a day, 7 days a week.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options does McDonald's accept at this location?
This McDonald's accepts American Express, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer options for takeout and delivery?
Yes, they offer in-store pickup and delivery services.
Is this McDonald's location family-friendly and does it have a children's menu?
Yes, the location welcomes families and has a children's menu.
Are there any automotive repair services near McDonald's on Boul. Maloney Ouest?
Yes, nearby automotive repair options include Service Auto Speedy Gatineau, Les Experts Sur Roues, Speedy Auto Service Gatineau, and Batterie King Pin.
What car dealers are located near this McDonald's?
Nearby car dealers include Montbleu Ford Inc and Promenades Ford, which can be convenient for customers looking to combine errands.
Are there medical or legal services close to this McDonald's?
Yes, nearby are Cerso medical center and legal services like Robinson Cabinet boutique and Emilie Lauzon, which might be useful if you have appointments nearby before or after dining.