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Brand Certified

McDonald's

3.2
(3721 reviews)

Business Details

515, Boul. St-Joseph, GATINEAU, QC
J8Y 4A1, Canada
(819) 770-2296
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
515, Boul. St-Joseph, GATINEAU, QC
J8Y 4A1, Canada

Hours

Reviews

3.2
3,721 reviews
5 stars
1,032
4 stars
777
3 stars
672
2 stars
344
1 star
896

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Customers reported unsanitary conditions, including dirty tables and overflowing trash bins, which negatively impacted their dining experience.

Food Quality

Several reviews mentioned issues with food quality, such as stale items, incorrect orders, and food served cold.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service at certain times, indicating that experiences can vary.
  • MC
    Mel C.
    5 days ago
    4.0
    Great for the kids. It has a indoor play area
  • AS
    Ap Singh
    6 days ago
    1.0
    Specifically requested Emmanuel for a glass of water, acted like he didn’t hear , asked again , gave me my order but no water. Ordered from the Kiosk - no receipt
  • LD
    Leandre Deguire
    Feb 25, 2026
    1.0
    Tres tres tres long fait exipres de prendre son temp et mange en meme temp de faire mon dejeuner....
  • MD
    maxime Dubuc
    Feb 16, 2026
    1.0
    Went to get a coffee and there were some weird grains or remains of something floating in the coffee that were not coffee beans. Then I went to get reimbursed and they wouldn't give the money back. Finally got them to reimburse after arguing. Try to avoid this place or at least make sure to check your food.
  • SL
    Samantha Leon
    Feb 7, 2026
    1.0
    Manager yelled at us. Wouldn’t give us our order even though we PAID on the app. Kept telling us to come back ever 10 minutes. Horrible customer service and took my money.

Frequently Asked Questions About McDonald's

What are the opening hours for dining in at McDonald's?

McDonald's is open for dine-in every day from 00:00 to 23:59.

Does McDonald's offer delivery service, and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7, from 00:00 to 23:59 every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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